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AEP Ohio Login: How To Make Your Payment

Welcome to a better way to manage your account with AEP Ohio Login. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the “Remember me” feature to make login a breeze. Everything is now at the touch of your fingertips.

Not only that, but the AEP Ohio Login portal allows customers to register for an online account with an active email address along with a phone number, address, or account number without ever having to step foot into your local branch. If you are looking for instructions on how to register/sign in to your account and make your AEP Ohio bill payments online, this post got you covered.

AEP Ohio Login Feature

When you register for an online account, sign in to account Center, you have 24/7 online access to the following account features. Features include:

1: Outage Information

  • Report a power outage
  • Check outage status and track restoration progress
  • Easy access to view outage maps in your area

2: Account management

  • Choose “Remember me” to skip logging in each time you use the AEP Ohio Login portal
  • View your real-time account balance, payment due date, and balance details
  • View and download your bill (PDF)
  • Pay immediately for free from your bank account
  • Make automatic or scheduled payments
  • Other ways to pay (credit/debit card, in-person, by phone)
  • Switch between multiple accounts

3: Energy Outage

  • Compare how your current usage compares to last month or the same time last year

3: Settings

  • Enroll in and manage your paperless billing
  • Add or delete your bank accounts
  • Enroll in and manage billing and outage alerts

How To Register An Online Account

In order to manage your AEP Ohio account online, you have to log in to your online account. The AEP Ohio login step is very simple. You must have your username and password to access your online account. Those who don’t have their login credentials, have to register first by following the below steps. If you’re not an existing customer, fill out their start service form.

The first step is to go to and enter your valid email address and click “Continue”. This is the address where you’ll get confirmation of transactions on your account as well as information about programs.

AEP Ohio Login Steps

Assuming you have a login account, you can proceed to login. It is simple to do this, but just to give you a quick start we can help you locate the login section with ease. You will need to provide some personal information to log-in to ensure that your account is protected from unauthorized access. After you log-in you will have access to the following.

  • View Your Account Summary: See your account information, bill amount and energy usage.
  • Make a Payment: Send a payment at any time from your online account.
  • Receive Notifications: Keep preferences updated to receive the info you want.

To log in to your AEP Ohio online account, please follow the steps listed below:

AEP Ohio Login Steps

Step 1: Visit the AEP Ohio Login page:

Step 2: Upon reaching the AEP Ohio login page, provide your username and password in the blank spaces below and then press “Log In”. If the particulars entered are correct you will also be taken to your account dashboard.

When you select the “Remember User ID” check box and then log in, your username is encrypted and stored on the computer you are currently using. The next time you log in, the system will prefill your username and you only need to enter your password (which, for security reasons, is never saved) to log in.

Important: Because “Remember User ID” stores your username on the computer you’re using, do not use this feature on public computers (such as those in a library or internet cafe).

Once logged in, you can view your account summary, make your AEP Ohio bill payments, and update your profile information. You can also activate paperless statements and set up autopay to have your monthly statement automatically paid each month from a checking or savings account.

If there have been multiple unsuccessful attempts to sign into your account, they will temporarily suspend your online account access for your security. They will send an email with instructions to the email address they have on file for your account.

If you were locked out because you forgot your username and/or password, visit “Trouble with your User ID or password?” to reset your information so you can sign in.

How To Make Your AEP Ohio Bill Payment

AEP Ohio bill payment methods are simple, convenient and secure. Payment is free when you pay online with a checking account and you’re enrolled in Paperless Billing.

1: Make Online Payment: To view or make an online payment, you have to log in to your account by following the AEP Ohio login steps above and get online access to your account. There you will get an online payment option. You can also pay with AutoPay. Their AutoPay service will automatically pay your bill on the due date from your checking account and send you a message when it’s paid.

2: Pay as a guest: If you don’t want to create an online account and would like to make a one-time payment, AEP Ohio offer guest pay (fee applies). To pay as a guest, go to

3: Pay by phone: Make immediate payments by phone (fee applies). AEP Ohio partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment.

4: Pay by credit, debit, some ATM cards or e-check: You’ll need your account number. You can login to get your account number. Payments made after 4:00 p.m. ET, on a weekend, or on a holiday will post on the next AEP Ohio business day. A fee charged by our partner BillMatrix may apply.

Please Note: If you have questions not related to this payment service, please contact AEP Ohio directly at 800.672.2231

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