American Express Serve Login: How To Access Your Account

American Express (Amex) Serve cards are prepaid debit cards with fee waivers, no credit checks, and online account access. However, the American Express Serve Login portal allows you to login to your American Express reloadable prepaid card account to view your history, load your card, pay bills, deposit checks, get frequently asked questions answered, and more.

With FDIC coverage and additional features that help you manage your finances, one of the three available Serve cards can essentially replace a checking account at traditional brick-and-mortar banks. You can use a Serve card to make purchases using funds that you load into your account, and since you’re spending your own money, you won’t rack up debt or overdraft fees.

About The American Express Serve Card

The Serve card is a prepaid debit card backed by American Express. With the Serve prepaid account you may only spend up to the amount of money previously deposited, unless you have previously linked a backup account.

This card has a $6.95 monthly fee unless you direct deposit $500 or more each monthly statement period, or you live in Texas, New York, or Vermont in which case your fee is $0.

American Express offers two other Serve prepaid cards as well, the American Express Serve FREE Reloads Card, and the Serve Cash Back. The American Express Serve FREE Reloads has mostly the same features as the Serve, plus free cash reloads at over 45,000 locations. The Serve Cash Back has most of the same features as the Serve, but it also offers 1% cash back on all purchases, a rarity among prepaid cards.

Benefits of the American Express Serve Cards

An FDIC-insured Serve account lets you do a lot more than just make purchases, it also comes with free ATM withdrawals at more than 30,000 MoneyPass ATM locations, free online bill pay, and instant cash transfers. A Serve card also offers free early direct deposit. If your employer submits payroll information early enough, Amex may credit your account one to two days before your scheduled payment date—giving you a few extra days to draw upon your funds.

If somebody pays you with a check, you can deposit those funds to your Serve account directly from your mobile device. There’s no need to make a trip to the bank or ATM. You can also set up direct deposit, which automates the process entirely and helps you minimize fees. When you need cash, you can withdraw large sums at Walmart locations and get more cash than most ATMs allow in one transaction. You can also send funds for somebody else to pick up your money at their local Walmart, but fees will be applied for cash pickups.

How To Create A User Account

To use the American Express Serve Login portal, you must create an account, including a username and password, which you will use to log in to the system. The process of creating a new account on the American Express Serve Login portal is very easy. Just a few details before we start:

  • You must be at least 18 years old to open an Account (19 in Alabama and Nebraska).
  • You must provide your Social Security Number. Federal regulations require us to collect this information. Serve will never check your credit, they just need to verify your identity.
  • You must have a valid email address.

Important information for opening an Account: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens an Account.

What this means for you: When you open an Account, they will ask for your name, address, date of birth, and other information that will allow them to identify you. They may also ask to see a copy of your driver’s license or other identifying documents.

To create an American Express Serve user account, go to and enter your;

  • Email address
  • Create your password and click on the “Next” button.

American Express Serve Login Steps

If you have an American Express Serve online account, you may access it at any time. It’s simple to go into your online account, and you’ll need your login information. You may also use your account to manage your payments, load your card, deposit checks, get frequently asked questions answered right from your mobile device. To log into your online account, follow these simple steps:

American Express Serve Login Steps

Step 1: Go the American Express Serve Login page:

Step 2: Upon reaching the American Express Serve Login page, provide your Username followed by your password in the blank spaces below and then press “Log In”. If the particulars entered are correct you will also be taken to your account dashboard.

How To Add Money To You Serve Account

There are many ways to add money to your Serve Account. You can add money to your Account using any of the following methods:

1: Direct Deposit: Setting up Direct Deposit is free and helps you get your paycheck or government benefits up to 2 days faster.

2: Cash: You can add cash to your Account directly at the register at thousands of participating retailer locations. Just give the cash you want to load to the cashier, swipe your Serve card and your money will be available in your Account. You can also use the Serve Mobile App to generate a barcode on your smartphone for the cashier to scan if you don’t have your Serve card handy.

3: Checking or savings accounts: You can add money to your Serve Account by transferring from an external bank account.

4: Debit card or American Express® Credit Card: You can add money to your Serve Account by linking and transferring from an external debit card or American Express Credit Card (Cash advance fees may apply for credit card loads). Please note this feature is only available for Serve® American Express® Prepaid Debit Account customers.

5: Checks: Conveniently add money from a check using the Serve Mobile App.

6: Money Request: You can send a request for money to another Serve Accountholder.

Serve Contact Information

Still have questions? Serve Customer Service Teams are ready for additional help. Call the team dedicated to your product:

Serve® American Express® Prepaid Debit Account
U.S.: 1-800-954-0559
International: 1-801-449-4019

Serve® Pay As You Go Visa® Prepaid Card
U.S.: 1-833-729-9646
International: 1-678-248-5284

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