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BCBSIL Member Login: How To Log In To Blue Access For Members

Learn how to access the BCBSIL Member Login portal for Members. If you are a new member, you can register for Blue Access for Members to pay your bill. You can find a doctor, review coverage, and set your preferences for how they will be communicating with you too.

BCBSIL have many tools and services to help you use your Blue Cross and Blue Shield of Illinois (BCBSIL) membership. For example, “Mobile Apps”. You can access your account information while on-the-go. You can go over coverage details, health and wellness information, check claim status and access member ID card information. Download their mobile apps.

BCBSIL Member Login Steps

You can log in to Blue Access for Members24/7 to access your benefits information or call Customer Service at the number listed on your BCBSIL member ID card.

The most important thing is that you can log in to your account to access your health plan information. It’s just that you’ll have to enter correct login details, which you must have after enrolling in Online services. You can find a doctor, pay your bill, review coverage, and set your preferences for how they communicate with you on their website.

BCBSIL Member Login: How To Log In To Blue Access For Members

To Log In To Blue Access For Members go to https://members.hcsc.net/wps/portal/bam and enter your username and password.

To log in, you can use:

  • Your user name and password from buying your health care plan on our website
  • The same user name and password you have from registering on the BCBSIL mobile app
  • The Forgot User Name or Forgot Password options at any time

Forgot your password? Here’s a hint: You would have used these password guidelines when creating your password.

Security Guidelines for a Safe Password

The first step in protecting your online privacy is creating a safe password. Follow these tips to keep your password safe:

  • Don’t include personal information (first name, last name, birth date, etc.)
  • Make sure your user name and password are different
  • Change your password often
  • Make sure your new password isn’t the same as your last 24 passwords
  • Never share your password with anyone
  • Never write your password down or email it to anyone
  • For security reasons, your password must include one of the following special characters: ! @ # $ % ^ & * ( ) { } [ ~
  • For security reasons, your password may not use:
         –  Abbreviated months or days of the week, like JAN, OCT, MON or TUE
         –  Repeating letters or numbers, like aaa111
         –  Letters or numbers in order, like abc123
         –  Special words, SYS, LOG, TSO, PAS, NEW, NET, ROS, XXX, SIGN, VTAM, DEMO, ASDF, 1234, BASIC, FOCUS, CADAM, VALID, GAME and APPL
         –  More than 5 numbers next to each other

How To Make a Payment to Blue Cross Blue Shield of Illinois

It’s important to make your Individual health plan monthly payment on time so you and your family stay covered. You have many ways to pay your Blue Cross and Blue Shield of Illinois (BCBSIL) monthly bill.

1: Auto Bill Pay: You can sign up for Auto Bill Pay at any time. Please log in to Blue Access for Members (BAM) and select the Payments & Billing tab to sign up for auto bill pay or call Customer Service at 1-800-538-8833.

2: Pay By Phone: Call BCBSIL Customer Service at 1-800-538-8833 and select Make a Payment.

3: By Mail: Mail a personal check, money order or cashier’s check to:

Blue Cross and Blue Shield of Illinois

P.O. Box 650774

Dallas, TX 75265-0774

Be sure you follow all instructions shown on your bill.

4: In-Person: After making your first payment, payments can be made with cash at MoneyGram® locations near you (including most Walmart, ACE Cash Express and CVS stores). MoneyGram locations in Walmart and Albertsons stores also take debit card payments.

Bring a copy of your bill, which includes your account or billing ID number and your “receive code,” with your payment.

If you have a MoneyGram online account, you might want to know how To Access Your MoneyGram Account Online

Blue Cross Blue Shield of Illinois Contact Information

Blue Cross and Blue Shield of Illinois
300 East Randolph Street
Chicago, Illinois 60601-5099

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page.

Individual and Family Plans

If you have coverage through your employer, call the toll-free number on the back of your ID card.

Under 65 New Enrollment

1-866-514-8044

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT

Under 65 Customer Service for Existing Members

1-800-538-8833

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Medicare Supplement New Enrollment

1-800-646-3000

Medicare Supplement Customer Service

1-877-384-9297

Group Plans

For customer service, call the toll-free number listed on your member ID card.

HMO Illinois®/Blue Advantage HMOSM

HMO: Call the toll-free number listed on your member ID card

HMO Blue USA (away from home urgent care): 1-800-810-BLUE (2583)

PPO

PPO: Call the toll-free number listed on your member ID card

Out-of-Area BlueCard PPO Providers: 1-800-810-BLUE (2583)

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