How To Make A CFNA Firestone Credit Card Payment

Here we will show you how you can log in to your online account to make your CFNA Firestone Credit Card Payment. We also provide some CFNA Firestone Credit Card Payment Frequently Asked Questions and answers to help you understand the payment options better.

The Firestone credit card is issued by Credit First National Association (CFNA), the bank owned by Bridgestone, a quality name you can trust. This credit card is conveniently accepted at thousands of automotive service locations nationwide.

If you’re already a devoted customer, you might hold a Firestone Complete Auto Care credit card to take advantage of perks like six months of deferred interest. However, it’s important to stay on top of your credit card bills to reap the full benefits of this card. This includes making payments on time.

Ways To Make a CFNA Firestone Credit Card Payment

Credit First National Association issues all Firestone credit cards. CFNA is a third-party finance company and is the customer credit division of Bridgestone Americas. It provides a variety of credit card payment options for 4.6 million customers. You can make a Firestone credit card payment online, over the phone or by mail. Here’s everything you need to know.

How To Make a CFNA Firestone Credit Card Payment Online

To make a Firestone Credit Card payment online, you’ll need to create an online account on CFNA’s website. Here’s how:

How To Make A CFNA Firestone Credit Card Payment

After creating an online account, here’s how to make a payment:

How To Make a CFNA Firestone Credit Card Payment Over the Phone

CFNA will let you pay your Firestone bill by phone at 800-321-3950. Use the free, automated system to pay directly from your bank account. You can also speak with a customer service representative to make a payment with a debit card or credit card. Note there is a $4.95 processing fee for this service.

How To Make a Firestone Credit Card Payment by Mail

If you prefer paying your bills through the mail, CFNA accepts paper checks and money orders, too. When mailing, include the payment coupon from your credit card statement with your payment if possible. If you don’t have the payment coupon, write your Firestone credit card account number on the check or money order to ensure your payment will be credited to your account.

Pay by check or money order by sending your payment to:

Credit First NA
P.O. Box 81344
Cleveland, OH 44188-0344

CFNA Firestone Credit Card Payment Frequently Asked Questions

Below are some of the CFNA Firestone Credit Card Payment Frequently Asked Questions and answers to understand your payment better.

1: How can I make arrangements for a payment schedule or recurring payments? If you are interested in recurring future payments, you can pre-schedule up to six months of online payments at CFNA.com by changing the payment date for each payment you are scheduling. CFNA will provide an individual confirmation number for each payment. Please retain your confirmation numbers for your records.

2: Can I change my payment due date? Yes, although the due date can only be changed one time within the lifetime of the account. Available due dates they offer are: 1st, 3rd 5th, 8th, 10th, 15th, 18th, 22nd and 23rd of each month. Please call them at 800.321.3950 or email CFNACustServ@CFNA.com with your requested date.

3: I overpaid on my account, how do I get a refund? You are welcome to use the over-payment credit toward your next purchase. If you have no purchases in the next 60 days, a refund will automatically be sent to you. You may also Log in to your account and “Request a Refund” under the “Account Services” tab to have your refund processed sooner.

4: When is my payment due? Minimum payments are required each month. Log in to view your due date or check out your current statement for your due date.

Payments made through CFNA.com, their automated phone system, or through a customer service representative prior to 11:59PM ET will be credited as of the same business day. Payments made through these methods after 5PM ET may not be reflected on your account for up to 1-2 business days.

Payments made by check must be received by 5PM ET at the payment address shown on your statement to be credited as of the same business day. If received after 5PM ET, the payment will be credited as of the next business day.

5: How do I avoid a late payment? To avoid receiving a late payment fee, you must pay the full minimum payment amount as indicated on your statement.

Payments made through CFNA.com, their automated phone system, or through a customer service representative prior to 11:59PM ET will be credited as of the same business day. Payments made through these methods after 5PM ET may not be reflected on your account for up to 1-2 business days.

Payments made by check must be received by 5PM ET at the payment address shown on your statement to be credited as of the same business day. If received after 5PM ET, the payment will be credited as of the next business day.

Firestone Credit Card Contact Information

Customer Service representatives are available by calling 800.321.3950 or email CFNACustServ@CFNA.com during the following hours:

  • Monday-Friday 8AM – 9PM ET
  • Saturday 9AM – 5:30PM ET

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