Citi Custom Cash Card Login: How To Manage Your Account Online

Citi Custom Cash card that automatically adapts to you with 5% cash back. Also, your Citi Custom Cash Card Login enables you to manage your online account and activities such as online paperless statement, review purchase history, making online credit card payment, downloading of account activity, online request for credit limit increase, notifications through email and messages etc.

If you’ve just gotten approved for the Citi Bank Custom Cash Card — congratulations — you’ll want to familiarize yourself with your new Citi Custom Cash Card account and how to contact customer service, should any problems arise.

You have to attentively read this article till the end because it contains all the information you need regarding managing your Citi Custom Cash Card account online, you’ll learn how to register your Citi Custom Card for online account access, learn how to sign in to your account and make your Citi Diamond Preferred Credit Card payments.

What Kind Of Card Is the Citi Custom Cash Card?

The Citi Custom Cash Card is a Mastercard credit card that provides cardmembers with opportunities to earn cash back. Cardmembers never have to sign up for rotating bonus categories. Customers will earn 5% cash back on purchases in the top eligible spend category each billing cycle, up to the first $500 spent. After that, cardmembers will earn 1% on purchases in that category.

Cardmembers will also earn unlimited 1% cash back on all other purchases. Cash back is earned in the form of ThankYou Points. This means each billing cycle, you will earn 5 points per $1 on purchases in your top eligible spend category each billing cycle, up to the first $500 spent, and 1 point per $1 on all other purchases.

Points can be redeemed for cash back as a direct deposit, statement credit, check or for gift cards, travel, or Shop with Points at or PayPal.

Citi Custom Cash Card Features And Benefits

Your Citi Custom Cash Card comes with all the benefits of a Citi credit card including a payment due date of your choice, 24/7 customer service and $0 liability for unauthorized charges.

1: 24/7 Customer Service: Their customer service representatives are available to assist you 24 hours a day, 7 days a week.

2: Automatic Account Alerts: Alerts keep you informed and stress-free. Once you’ve set up alerts, they’ll remind you about your balance levels, payments due, or when you go over your credit limit, by email or directly on your mobile phone.

3: Choose your Payment Due Date: Choose to pay your bill on any available due date in the beginning, middle or end of the month. Enjoy the flexibility of paying your full balance or just the minimum payment due each month.

4: Digital Wallets: Digital Wallets let you shop with confidence in millions of places online, within apps and in stores. With digital wallets you can speed through checkout and continue to enjoy all the great benefits that come with your card. Learn how to get started and how digital wallets can help protect your card information at

5: Tap Your Card with Contactless Pay: Shop safely with a contactless-chip enabled card. Just tap your card on the payment reader and go in seconds.

How To Set Up Online Access To Your Citi Custom Cash Card Account

If you this is your first time logging in to your Citi Custom Cash Card account then you are required to register / activate your card for online account access. As the accountholder (the primary person who applied for the Citi Custom Cash credit card), when you register for online access to your Citi Custom Cash Card account, you have 24/7 online access to the above Citi Custom Cash Card Features And Benefits

You can register for the Citi Custom Cash Card online services on the Citibank bank website in just a few minutes. These online services are however only available to all Citi Custom Cash Card holders.

Here are the steps to register your Citi Custom Cash Card credit card online;

How To Set Up Online Access To Your Citi Custom Cash Card

Step 1: To register your Citi Custom Cash Card for online account access. Click “Register for Online Access” and enter your card number, birthdate and the last 4 digits of your Social Security number or Tax ID number to verify your credit card account.

Step 2: Choose your Citi Custom Cash Card username and password. The username must be between 5 and 50 characters, including special characters, but no spaces.

The password must contain from 6 to 50 characters and have at least one letter and one number, different from your password, and no more than two consecutive identical characters. The password is not case sensitive and may contain special characters.

Citi Custom Cash Card Login Steps

The Citi Custom Cash card login process is very simple and straightforward. After you might have registered for online access you will receive your username and password. Before, you make your first payment with your Citi Custom Cash Card, you will need to log in to your credit card account through the Citibank website.

Here are the steps that you will need to follow to to access your Citi Custom Cash Card account:

Citi Custom Cash Card Login

Step 1: To log in with your new Citi Custom Cash Card credentials, go the Citi Custom Cash credit Card Login page and click on “sign On”

Step2: From the Citi Custom Cash Card login page on the Citibank website or mobile app, fill out the User ID and Password fields using your new credentials, and click “Sign On” to access your account.

After you have signed up and logged in, you’ll be able to manage your Citi Custom Cash Card account online. You can pay your credit card bill, see credit card statements, monitor account activity, and change account information such as passwords and automatic payments.

If you forget your login information, click “Forgot User ID or Password?” on the Citibank login page. Then, just follow the prompts to reset or retrieve your username or password.

How to Make Your Citi Custom Cash Card Payment

You can make a Citibank credit card payment online, by phone, through the Citibank mobile app, by mail or at a branch. The easiest way to pay Citibank credit card bills is to do so online, especially if you set up automatic payments from a checking account.

1: Online:  Indeed, the easiest and most convenient of making your Citi Custom Cash Card payment is online. For that purpose, you should sign in to your credit card account online – just follow our guidelines from the previous section.

From there, you will be able to pay your credit card. Look for the payment tab. Select the amount you wish to pay and then enter the bank account information from where you’d like Citibank to retrieve the payment. Review and verify the information before clicking the “Submit” button.

1: Phone: To make your Citi Custom Cash Card Payment by phone Call the number on the back of the card and enter your card information when prompted.

3: By mail: Send a check or money order (but not cash) to: P.O. BOX 9001037, Louisville, KY- 40290-1037. Make sure to send it early enough that it will arrive by the due date. Write your credit card number on the check, too.

For more information, please login or call Citi Customer Service at 1-800-950-5114 (TTY: 1-800-325-2865 for hearing and speech impaired services only).

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