Cornerstone Home Lending Login: How To Manage Your Account

ByCynthia Measom Posted on Mortgages

Easily manage your Cornerstone mortgage account on-the-go with the secure, simple-to-use Cornerstone Home Lending login portal. Quickly make and view payments, access escrow information, sign up for options like autopay and paperless statements, message your Customer Care team, and more.

Follow the instructions in this post to sign in or register for secure online access to make a payment, schedule future payments and set up automatic payments. You’ll also be able to report a payment, reconnect service, access payment assistance, manage communication preferences and more.

How To Set Up Online Access To Your Cornerstone Home Lending Account

Setting up your account online lets you manage your mortgage your way—anytime, anywhere. Cornerstone Home Lending On the secure and easy to use website and mobile app, you can:

  • View your loan details such as balance, payoff date, interest, taxes, and more
  • Quickly make or schedule one-time payments
  • Set up autopay to schedule recurring monthly ACH drafts
  • Access your billing statements and other documents
  • Check your payment history
  • Enroll for services like Paperless Statements to stop receiving hard copies by mail
  • Explore ways to own your home sooner
  • Generate a payoff quote in just a few clicks
  • View your escrow account details
  • Browse our Learning Center for resources to help you manage your mortgage
  • Message with our team members
  • And more!

Registration is quick and easy! Please see instructions below.

  1. Go to CHLServicing.com or download the free and easy-to-use Cornerstone Home Lending mobile app from the Apple and Android app stores for the best experience on a mobile device.
  2. Click the links to view our user terms and privacy policy.
  3. Click the Register link.
  4. Enter your last name, SSN, Date of Birth and Email Address (all fields are required) and click Next.
  5. Verify your information.
  6. Instantly gain 24/7 access to your mortgage loan!

I am having trouble registering. Can you help? Yes, please call Cornerstone Customer Care at 866.500.0756 — they’ll be happy to help.

Cornerstone Home Lending Login Steps

In order to manage your Cornerstone Home Lending account online, you have to log in to your online account. The login process is very simple. You must have your username and password to access the login portal. Those who don’t have their login credentials, have to register first.

However if you already have your login credentials, then simply follow these simple instructions below to access your Cornerstone mortgage account online.

Cornerstone Home Lending Login Steps
  1. In Sign-in ID, type the sign-in ID that you selected when you signed up for online account. Note: Your sign-in ID is usually your e-mail address.
  2. In Password, type your password.
  3. Click LOGIN

Once you’re logged into your account for the first time, you can:

  • Confirm your communication preferences. Go to My Loan, then find the Loan information section to see your mailing address, email address, and phone numbers. To change your preferences, click Edit.
  • Explore our online payment options. Go to Payment to make or schedule payments, check your existing autopay settings, or set up autopay (monthly ACH drafts).
  • Find your Document Library, where you’ll be able to see future billing statements and more. From My Account, click or tap Document Center.
  • Enroll for Paperless Statements to receive emails when new statements are available. Go to My Account, select Document Center and see Delivery Preferences.
  • Explore ways to own your home sooner. Go to My Home in the main menu.
  • See an overview of your loan, including balance, interest rate, payoff date, and more. Go to My Loan in the main menu.
  • Browse our Learning Center for helpful resources. Click or tap Education to find a range of topics and FAQs that will help you learn the ins and outs of your mortgage.

How To Make Your Payments to Cornerstone

Many consumers find it’s not always easy to make monthly mortgage payments on time, but there are several options available to help. By leveraging these options, you can help ensure that your mortgage payments are up-to-date and on time. This allows you to avoid costly penalties, poor credit scores, and other problems.

Cornerstone Home Lending offer a variety of quick and easy payment options. Choose the way that is most convenient for you:

  • Online via the Cornerstone Home Lending website or mobile app
  • Call Customer Care at 866.500.0756
  • Set up Autopay (recurring monthly ACH drafts) online or by phone
  • Call to set up budget drafts (recurring ACH drafts every 14 days)
  • Mail a check with the coupon on your billing statement to the new payment address:

Cornerstone Home Lending
PO Box 660217
Dallas, TX 75266-0217

What is autopay? Autopay, meaning recurring monthly ACH drafts, allows you to pay your loan automatically each month from your checking or savings account. You may also opt for Budget Drafts if you would like to split your monthly payment into two recurring drafts every 14 days.

Autopay gives you peace of mind because your mortgage can be automatically drafted each month—you won’t have to write and mail a check or remember to make your one-time payment online.

If you do not already have autopay set up on your account and would like to enroll, you may do so online (instructions below) or by calling Customer Care at 866.500.0756. Signing up is quick and easy, there is no fee to enroll, and you’ll get to choose the day your payment will draft. You will also have the option of adding additional principal while enrolling, which may help you pay off your loan sooner than scheduled—and save money in the long term by reducing the amount of interest you will pay over the life of your loan.

How can I set up autopay? You can set up autopay on the Cornerstone Home Lending website or app in a few simple steps:

  1. Log in at CHLServicing.com or the Cornerstone Home Lending mobile app.
  2. Go to the Payment section.
  3. In the Make a Payment box, you will find Autopay toward the bottom.
  4. Click the Enroll in Autopay link and follow the instructions.

Next, you will receive an email from us confirming your request has been submitted.

Please note:

  • Your enrollment in autopay will not be effective immediately as we process your request.
  • Once a test draft is completed and confirmed, we will send you an enrollment notification letter. If the test draft is not confirmed, we will notify you.
  • Any payments due prior to the day and month you requested drafting to begin will need to be made via check, online payment or by phone.
  • If your account is past due on your first scheduled draft date, your draft will not occur until your account is not past due.

Can I split my monthly payments into two payments? Yes, after you have made your first payment to Cornerstone, you can opt to set up Budget Drafts, meaning automatic ACH drafts from your checking or savings account every 14 days.

To set up Budget Drafts or for more information, please call Cornerstone Customer Care at 866.500.0756. They’ll be happy to help!

Can I make payments through my bill pay service? Yes, you can make your payments through a third-party bill pay service such as your bank, government allotment, biweekly bill pay service, etc. Typically, you will need to provide them with your loan number and our payments address:

Cornerstone Home Lending
PO Box 660217
Dallas, TX 75266-0217

How can I request a payoff quote? You can request a payoff statement online:

You may also call to request a payoff statement at 866.500.0756.

Can I authorize a third party to request a payoff quote on my behalf? Yes, you may authorize a third party (a title company, for example) to request a payoff quote on your behalf. To do so, please contact us:

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