Covered California Login: How To Access Your Account Online

Most people who enroll with Covered California will save money on their monthly payments due to new federal money being available. However, the Covered California Login portal is an online portal that allows you to log in to your account to check your enrollment, eligibility, and reported information, which is well worth being assured that your insurance and subsidy remain in place.

Read our downloadable guide carefully and completely. It contains important information that should answer most of your questions about how to create or manage your Covered California online account. Keep in mind, though, that like this website, it only gives general information. It is not the law. It is not a regulation. It is not legal advice.

What is Covered California?

Covered California is a free service that connects Californians with brand-name health insurance under the Patient Protection and Affordable Care Act. It’s the only place where you can get financial help when you buy health insurance from well-known companies. That means when you apply, you may qualify for a discount on a health plan through Covered California, or get health insurance through the state’s Medi-Cal program. Either way, you’ll have great health coverage.

CoveredCA.com is sponsored by Covered California and the Department of Health Care Services, which work together to help Californians get the coverage and care that are right for them.

Reasons To Create Covered California Online Account

If you’re a new customer then you’ve probably already been enrolled into Covered California by your insurance agent and received an e-mail showing your case number and your plan and carrier. So what’s next? We suggest you create a Covered California account. We recommend creating an account for the following reasons:

1: Covered California often requests document proofs from you to verify evidences like your income or citizenship.  When you have created a Covered California Account, you can upload these documents directly to your account. The upload occurs instantly which you can verify. You won’t have to rely on a fax or the mail and wonder if your documents were ever received or processed.

2: You can review your account periodically to make sure everything is accurate. Unfortunately, the truth is, that once in a while a computer glitch occurs or an error is made that could affect your account, and it is a good idea to make sure all of your information is accurate. It only takes a couple of minutes to log in to your account and check your enrollment, eligibility, and reported information, which is well worth being assured that your insurance and subsidy remain in place.

3: You can also report life event changes if you have a Covered California account. If you change your address, get married or have a birth in the family, or lose or gain income, you are required to report these types of changes.  You can report the change yourself, if you have created an account.

How To Create Your Covered California Online Account

Before you begin you will need an Access Code which will allow you to view and have access to the account that your agent created for you. You should have received your access code in the confirmation email that was sent to you short after enrolling in your On Exchange plan. If for some reason you didn’t receive your access code or have misplaced it, you can still get it by calling your Health for California Insurance Center Agent at 1-877-752-4737. 

Once you have your access code just follow these easy steps:

• Click on the Sign In button at the top of the screen.
• Then click the “Create One Now” link in the log in box.
• Be sure to select the “Yes” button when answering the question “Do you have an existing case that you would like to link to this new account?”
• Then a box will appear that asks you to enter your access code. If you have previously applied for coverage with an agent or service center representative, you will need this code to connect your coverage to this new online account. Please call their Service Center at (800) 300-1506 to request your access code.
• Enter your code.
• Follow the prompts to create a username and password. (You won’t want to forget these, so write them down and keep them somewhere safe.)
• You will be asked to choose some security questions and give the answers. (You won’t want to forget these either, so write them down and keep them somewhere safe.) Then click “Continue”.
• Password tip: Avoid common dictionary words or keyboard patterns such as “Qwerty1!”

Now you will be able to review your Covered California account and access it at any time. If you’re having any trouble creating or accessing your account, their team is happy to help you find answers to your questions. Feel free to give them a call 1-877-752-4737 for personal assistance.

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Covered California Login Steps

If you have an existing health insurance enrollment through Covered CA then you have an online application on file with them. It is recommended all consumers to follow the above steps to set up access to their Covered California application if they do not have it already.

Some consumers have access to this account if they applied online through Covered California’s website and created a user name and password. Others will have signed up through an insurance agency, a county assistor, or enrollment counselor, and may or may not have been given access to their electronic account. However, follow the steps below to access your Covered California account online.

Step 1: Go the Covered California login page: 

Step 2: Upon reaching the login page, provide your username and password in the blank spaces below and then press “Sign In”. If the particulars entered are correct you will also be taken to your account dashboard. *NOTE: The secure Covered California login portal is for those with online account only.

Forgotten Username or Password

Forgot My Username: If you registered your email address when setting up your Covered California online account, you can click on the “Forgot username” link on the account Sign In page.

You will be asked to provide your email address and date of birth to have your username emailed to you. If you do not have access to or remember your email, please call our service center at (800) 300-1506 for your username.

Forgot My Password: If you registered your email address or cell phone number when setting up your Covered California online account, you can click on the “Forgot password” link on the account Sign In page.

You will be asked to provide your username and date of birth to have a one-time passcode emailed or texted to you. Once you enter your one-time passcode, you will be asked to reset your password.

Here are the rules for creating a password:

• Must be at least 8 characters.
• Cannot be more than 50 characters.
• Cannot be one of your previous 24 passwords
• Cannot contain dictionary words, names, and common keyboard patterns (example: Qwerty1!).

And must contain at least 3 of the following:

• UPPERCASE letter (A-Z).
• Lowercase letter (a-z).
• Number (0-9).
• Special character.

If you do not have access to or remember your email or cell phone, please call their service center at (800) 300-1506 to reset your password.