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Erie Insurance Bill Pay – How To Pay Online, By Phone, Mail

You can make an online payment for an Erie Insurance, Erie Family Life or Flagship City invoice. In today’s tutorial you will learn Erie Insurance Bill Pay – How To Pay Online, By Phone and by Mail.

When making an online payment, will the amount due and due date show?

Yes, the current amount due and due date will show.

Exception: Billing Information will not show for Life or Flagship policies.

When will the payments be credited?

  • The payment will be credited to the policy on the date the payment is made, subject to ERIE’s disclaimers1.
  • The online payment service includes a time and date stamp feature, which records the exact time and date of the transaction in Eastern Standard Time.
  • All payments made after 11 p.m. EST, may take up to two business days to process.

Can I pick the date when the payment will be made?

No. All online payments are processed for the current business day only.

Can an online payment be made on more than one policy/account number?

Yes. You can make a payment on more than one policy, but each policy/account number payment must be a separate transaction.

How do I make changes to a payment or cancel a payment?

You can contact Customer Care on the same day in which the payment was made if you need to make changes to a payment or cancel a payment.

Customer Care
(800) 458-0811, option 4
Monday – Friday, 8 a.m. – 11 p.m. (Eastern)
Saturday, 9 a.m. – 4:30 p.m. (Eastern)

Erie Family Life
(800) 458-0811, option 3
Monday – Friday, 8 a.m. – 5:30 p.m. (Eastern)

Can I save my payment information?

Yes. You can save your payment method to a wallet during your payment transaction, and you can give it a nickname with an option to set to default for ease of future payments.

What do I do if I am having trouble making an online payment?

Please contact Customer Care:

Customer Care
(800) 458-0811, option 4
Monday – Friday, 8 a.m. – 11 p.m. (Eastern)
Saturday, 9 a.m. – 4:30 p.m. (Eastern)

Erie Family Life
(800) 458-0811, option 3
Monday – Friday, 8 a.m. – 5:30 p.m. (Eastern)

Why am I seeing a “Notice of Change message” advising my routing number and/or bank account numbers have been changed?

A notice of change is a notification that your bank account information has been changed. The change can pertain to an account number, a routing number, or an account type (checking/savings). A common example is when bank buyouts occur and the routing number must change to reflect the correct bank. The message will only appear after your financial institution has informed you of the change.

If I enter old bank account information and receive a Notice of change message, will my payment still be processed or will I have to edit the bank information that I entered?

The payment will still process. The notification is a reminder to start using the new information that was provided by your financial institution.

Am I required to enter the security code (CVV) associated with the credit card?

You must enter a CVV code for MasterCard, Visa, and Discover. American Express CVV codes are not required.

Erie Insurance Bill Pay – How To Pay Online

To make a secure online payment for an Erie Insurance, Erie Family Life or Flagship City invoice, below is the information that you’ll need to share with us:

  • Your ERIE policy/account bill number and ZIP code as it appears on your invoice, and
  • Your payment method information, such as a checking or savings account, Debit card, Visa, MasterCard, Discover, or American Express. (Credit card payments are not available with all of our payment plans or with Erie Family Life policies.)

Erie Insurance Bill Pay – How To Pay By Phone

Please contact Customer Care to make a payment by phone

Customer Care
(800) 458-0811, option 4
Monday – Friday, 8 a.m. – 11 p.m. (Eastern)
Saturday, 9 a.m. – 4:30 p.m. (Eastern)

Erie Family Life(800) 458-0811, option 3
Monday – Friday, 8 a.m. – 5:30 p.m. (Eastern)

Erie Insurance Bill Pay – How To Pay By Mail

Mail payments to:

Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530

Erie Insurance Bill Pay – Automatic payments

With automatic payments, you can have your payments drawn automatically from a checking or savings account. It’s a quick and convenient way to pay your insurance bill. The options:

  • Automatic Payments are available for auto, home, boat and personal catastrophe liability policies on certain payment plans, including Annual, Quarterly, 9 Month or Monthly.
  • ERIExpressPay® is ERIE’s automatic payment option for business insurance policies.
  • Chek-matic is ERIE’s recurring monthly direct debit programs for life insurance payments.

You can sign up for the automatic payment options by contacting your local Erie Insurance agent.2

Erie Insurance Bill Pay – Combine Your Billing Statements

With ERIE’s Account Billing option, you can combine more than one insurance policy on a single billing statement.3 Each policy can have a different effective date and payment plan. To take advantage of this option, contact your Erie Insurance agent.

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