Fedloan Servicing Login portal is an online portal offer many options to help you manage your student loan account with ease. From making payments online to authorizing someone to discuss your account on your behalf. However, this post will walk you through the steps to access and manage your account online.
You have to read this post till the end in order to learn everything you need to know about Fedloan Servicing account access and its Online Features. We will try to cover almost everything you need to know about Fedloan Servicing that matters to you.
What You Need To Know About Fedloan Servicing
FedLoan Servicing is one of eight companies approved by the Department of Education to service loans. Fedloan Servicing services federal student loans by collecting and tracking payments. It’s also the only servicer that manages Public Service Loan Forgiveness applications.
FedLoan will be ending all federal loan servicing after December 2022. All federal loans in the FedLoan portfolio will be split up and transferred to other servicers including EdFinancial, MOHELA, Navient and Nelnet. However, Navient is also expected to stop servicing loans after December 2021 and its portfolio will transfer to Maximus.
FedLoan is operated by the Pennsylvania Higher Education Assistance Agency, or PHEAA, a nonprofit that provides financial aid services and administers multiple state grant programs.
Until the transfer happens, if FedLoan is your student loan servicer, here’s what it can help you do.
- Register for online access to your account. Once you have access you can contact FedLoan, access your monthly billing statements and pay bills.
- Enroll in autopay. FedLoan can deduct your payments automatically from your bank account. Signing up for autopay will reduce your interest by 0.25 percentage point.
- Sign up for income-driven repayment. You can request income-driven repayment, which limits your student loan payments to a percentage of your income, by completing a paper form with FedLoan. (You can apply online on studentaid.gov and then recertify your income each year online as well.)
- Process deferment and forbearance requests. FedLoan can help you temporarily stop making payments or reduce your payment amount if you qualify. This helps you stay in good standing to avoid default. But during any periods of deferment or forbearance, interest can continue to build.
- Process monthly payments and extra payments. FedLoan will track and collect your payments. If you want to make additional payments, you can instruct FedLoan(online, by phone or by mail) to apply extra payments to your current balance. Otherwise, it may apply the additional amount to next month’s payment instead.
- Process applications for Public Service Loan Forgiveness. FedLoan is the only federal loan servicer that handles Public Service Loan Forgiveness applications, including processing employment certification forms. You can submit your forms annually and apply for forgiveness once you’ve made 120 qualifying payments while working for an eligible employer.
Fedloan Servicing Login Steps
Now that you have known that the Fedloan Servicing Login portal has lots of online features so its time to login to access these features. To access these features you must first have an online account. If you are a new user and doesn’t have an account you can create one now.
However, if you already have your Fedloan Servicing online account, you may access it at any time. It’s simple to log into your online account, and you’ll need your login information just like on Facebook. Once logged in, you will have access to the following account management tools:
1: Make Online Payments: The Fedloan Servicing Login Portal allows you to pay online to give yourself the most flexibility with making a payment, like the option to target extra funds to individual loans.
2: Review Your Payment History: View a breakdown of the last 12 payments you made on your account.
3: Obtain a Loan Payoff: Quickly and conveniently obtain a payoff amount or pay your loans in full through your online account.
4: View Public Service Loan Forgiveness Qualifying Payments: View the number of qualifying payments counted toward forgiveness online anytime under View Loan Details.
5: Update Your Account Profile: Fedloan Servicing need your most up-to-date contact information so they can send you important information or reach you if they need to discuss your account. In Account Access, you can update your:
- Contact information
- Privacy settings
- And more…
6: Add Account Authorizations: You can authorize individuals (other than yourself) to discuss your account with their loan counselors. This authorization does not grant these individuals access to your online account or allow them to request changes to your account on your behalf.
7: View Loan Details: Your online account provides a lot of valuable information, including:
- Your total loan balance
- The status of all your loans
- Interest rate details
- And more…
8: Get Tax Information: Once signed in to Account Access, you can view and print your past 7 years of tax information, such as:
- IRS Form 1098-E, Student Loan Interest Statement
- Student Loan Interest Summary Statement (if amount is not reported to IRS)
- IRS Form 1099-C, Cancellation of Debt, if applicable
- Cancellation of Debt Summary Statement (if amount is not reported to IRS)
To log into your online account, follow these simple steps:
The first step is to go to https://myfedloan.org/ and click on sign in. You will have to enter your username and password and click on the SIGN IN button.
You will be able to manage your Fedloan Servicing online account and enjoy the online access features if your logins are accurate.
How to Contact FedLoan customer service
FedLoan contact number:
FedLoan hours of operation:
Monday – Friday 8 a.m. – 9 p.m. ET
FedLoan address for loan payments:
Department of Education
P.O. Box 790234
St. Louis, MO 63179-0234
FedLoan address for general correspondence:
P.O. Box 69184
Harrisburg, PA 17106-9184
FedLoan address for consolidation-related inquiries:
FedLoan Consolidation Department
P.O. Box 69186
Harrisburg, PA 17106-9186
Sign in to your FedLoan account to send an email.
How to complain About FedLoan
If you’re having difficulty with FedLoan that you have been unable to resolve, start by filing a complaint directly with the Pennsylvania Higher Education Assistance Agency’s Office of Consumer Advocacy. It’s FedLoan’s highest customer service office. Call 1-800-213-9827 or send mail to:
Pennsylvania Higher Education Assistance Agency
The Office of Consumer Advocacy
1200 North 7th Street
Harrisburg, PA 17102
If you have credit disputes, you can mail:
FedLoan Servicing Credit
P.O. Box 60610
Harrisburg, PA 17106-0610