The Fidelis Provider Login portal also known as “Provider Access Online” is an online portal that allows Fidelis Providers to manage their online resources. Once you register and have access to the Fidelis Provider Login portal, you will gain a full access to all the tools and resources you need to manage your account. With Provider Access Online, you can:
- View Patient Information
- Get Claims Details
- See Eligibility / Benefits
- Submit Authorizations
- Download Provider-specific Documents
This page contains general information regarding managing your Fidelis Provider online account. Additionally, it discusses steps you need to take in order to submit a request for access for the first time, including when and how to sign in to the Fidelis Provider portal. This guide will help you understand everything you need to know about how the Fidelis Provider online portal works. So lets get started.
Don’t Have An Account? How To Submit a Request for Access
To use the Fidelis Provider Login portal, you must find your account administrator, which will enable you to log in to the system to access tools and resources that enable you to help more patients get care. The process of creating a new account on Fidelis Provider Login portal is very easy, please follow the steps given below for registration.
Step 1: To search for admin, please go to https://providers.fideliscare.org/Search-for-Admin
Step 2: Upon reaching the Fidelis provider online account registration page, enter the NPI and Tax ID of the provider or facility you need an account for and click on the :search button.
Fidelis Provider Login Steps
If you already have a Fidelis Provider online account, you may access it at any time. It’s simple to log in to your online account, and you’ll need your login information. You will also use your account to gain a full access to all the tools and resources you need to process your patients’ or view Patient Information and transactions, as well as run real-time reports and much more.. To log into your online account, follow these simple steps:
Step 1: Go to the Fidelis Provider login page: https://providers.fideliscare.org/Login?
Step 2: Upon reaching the Fidelis Provider login page, provide your Username followed by your password in the blank spaces below” and click on “login”. If the particulars entered are correct you will also be automatically be taken to your account dashboard.
NOTE: The secure Fidelis Provider Login portal is for participating Fidelis Care Provider only. If you are an a new user, you can request to join their network.
Once logged in to the Fidelis Provider portal, you can view patient Information, get claims details, see eligibility / benefits, submit authorizations, download provider-specific documents and lots more.
If there have been multiple unsuccessful attempts to sign into your account, they will temporarily suspend your online account access for your security. They will send an email with instructions to the email address they have on file for your account.
If you were locked out because you forgot your username and/or password, visit the Forgot your Password? link and enter your account username, and they will send a link to your email address with instructions on how to reset your password so that you can have access to the Fidelis Provider again.
Fidelis Care Contact Information
Suicide Prevention Lifeline is available at 1-800-273-8255 and offers free and confidential crisis support available 24/7 to anyone at any time. Help is available for people in distress, crisis, or for people looking for resources for themselves or loved ones.
Toll Free, Available 24/7
Their Representatives can answer your questions and assist you by phone. Call Call 1-888-FIDELIS;
(1-888-343-3547); TTY: 711.
Find a Community Office near you. Search
Member Services Department
25-01 Jackson Avenue
Long Island City, NY 11101