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HHLoans Login: How To Access Your Online Account

Loan and Scholarship Programs the Texas Higher Education Coordinating Board Offers includes College Access Loan (CAL) Program, Texas Armed Services Scholarship Program (TASSP), Forgiveness Information. However, the HHLoans Login is an online portal that allows you to access and manage your online account.

This page contains general information regarding accessing and managing your Texas Higher Education Coordinating Board online account. Additionally, it discusses steps you need to take in order to create online account or login to make your loan payment. This guide will help you understand everything you need to know about how the Texas Higher Education Coordinating Board (THECB) works. So lets get started.

What You Should Know About The Texas Higher Education Coordinating Board (THECB)

The Texas Higher Education Coordinating Board (THECB) provides low-interest student loans to Texas residents eligible to pay in-state tuition. 

THECB offers the College Access Loan (CAL). Since 1965, the Texas Higher Education Coordinating Board has provided low-interest loans for students who are Texas residents and eligible to pay in-state tuition. The CAL Program provides alternative education loans to Texas students who are unable to meet cost of attendance.

Visit College Access Loan (CAL) Program for CAL eligibility requirements and details about how to apply.

THECB also offers Texas Armed Services Scholarship Program (TASSP). The Texas Armed Services Scholarship Program encourages students to complete a baccalaureate degree and become members of the Texas Army National Guard, Texas Air National Guard, Texas State Guard, United States Coast Guard, or United States Merchant Marine, or to become commissioned officers in any branch of the armed services of the United States.

Visit Texas Armed Services Scholarship Program (TASSP) for TASSP eligibility requirements and information regarding how to apply.

Not only College Access Loan (CAL) Program, Texas Armed Services Scholarship Program (TASSP), THECB also offers the Texas B-On-Time (BOT) loan program. They also provide a handy loan comparison chart and information on other types of financial aid.

HHLoans Login Steps

If you have already the Texas Higher Education Coordinating Board online account, that means you may access it at any time. It’s simple to log in to your online account, and you’ll need your HHLoans login detail. To log into your online account, follow these simple steps:

HHLoans Login: How To Access Your Online Account
  • Go to https://helmnet.thecb.state.tx.us/ and click on the “Login\Create Account” link
  • Please enter your registered User Name and Password to view your loan(s), apply for a loan and/or cosign a loan online.

If you have not created a User Name and Password on official site since April 10, 2017, you must create a new account. click “Create Borrower/Cosigner User Name” to register. If you forgot your password, or your account is locked, click “Forgot Password/Unlock Account”. Instructions will be sent immediately to the e-mail you have on file. If you do not receive the e-mail, please contact THECB at 800.242.3062, or e-mail them.

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HHLoans Payment Options

All payments are applied first to any fees on your account, then interest, and then principal. If you have multiple loans, your payment will be divided proportionally across your loans. This is defined in the terms of your Application and Promissory Note.

Please call 800-242-3062 if you would like a payment handled in a different manner. A Customer Service Representative can review your request and instruct you on how best to submit your payment. Texas Higher Education Coordinating Board (THECB) will make every effort to honor your request.

Any written instructions must be sent with your payment. Special instructions will be applied to the payment they accompany. They will not be retained and used with future payments. 

1: Automatic Debit (ACH) Payments: Automatic Debit (ACH) is a convenient way to electronically deduct your monthly payment from your checking or savings account on the same date of each month. Your account must be current and in an active repayment status to be eligible for ACH enrollment. Payments will be applied to all loans within an account.

There are no service fees for using ACH. In addition, you will receive a 0.25 percent interest rate reduction while your account is in an active repayment status and on ACH.

To sign up for ACH or cancel ACH enrollment, please log in to your account, select the “View ACH Enrollment” button, and follow the instructions.

If you are unable to access your online account, visit Login Tips. If you continue to have difficulty accessing your online account, you may speak to a Customer Service Representative at 800-242-3062, Monday through Friday, 8 a.m. to 5 p.m. CST. 

2: Establish Recurring Payments: Using a financial institution’s online banking service provides a convenient way to schedule recurring payments on your student loan account. If this interests you, ask your financial institution if this service is offered. If you choose to set up recurring online bill payments, be sure to use the account number located at the top of your monthly billing statement and make the check payable to Texas Higher Education Coordinating Board or THECB.

3: Submit Online Payments to Your Account: Borrowers can make online payments by using VISA®, MasterCard®, Discover®, or American Express®. Payments can also be made by using your checking or savings bank account number and U.S. financial institution’s nine-digit routing number.

Payments made online will be posted to your account within three business days. To make a payment, borrowers must log in to their account, select the “Make a payment to your account” button and follow the instructions. Please note this option is not available to cosigner online accounts.

4: Pay by Phone: You can make your loan payments using our pay-by-phone option which is fully automated with no wait time. Call 800-242-3062 (Toll Free) and select the option, “Make a payment using our check-by-phone service.” Payments can be made by using your checking or savings bank account number and U.S. financial institution’s nine-digit routing number.

If paying from a checking account, you can refer to a personal check for the required bank account information. It is important to note that some banks have different routing numbers on their deposit slips; therefore, ensure that you use the correct one. Please contact your bank if you are unsure of your bank account number or bank routing number.

5: Payments by Mail: You can submit payments by mail using a personal check, cashier’s check, or money order. Be sure to include your account number on your payment, and make your payment payable to Texas Higher Education Coordinating Board or THECB. If you are a cosigner, you may choose to have your payment applied to either your cosigned loans or all loans within an account.

Cosigners, please include the borrower’s account number on your payment and include the loan numbers of your cosigned loans or specify to have your payment applied to all loans of the referenced account. THECB are unable to accept cash payments by mail.

Please mail payments to:

  • Payments with Correspondence:
    • Texas Higher Education Coordinating Board 
      PO Box 12788
      Austin, Texas 78711-2788
  • Payments without Correspondence:
    • Texas Higher Education Coordinating Board
      PO Box 12187
      Austin, Texas 78711-2187

The Texas Higher Education Coordinating Board (THECB) Contact Information

Business Hours
Monday through Friday
8 a.m. to 5 p.m. Central Standard Time (CST)

Phone Number|
You may call 800-242-3062 to speak with a Customer Service Representative.

Email
Online Inquiries: CONTACT US (select “Student Loan Question” as the Contact Reason).

Fax Number
512-427-6423

Mailing Address
Texas Higher Education Coordinating Board 
PO Box 12788
Austin, TX 78711-2788

Physical Address
Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752-1743

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