How To Fix Casey’s App not Working

Did you try to use your Casey’s App and encounter an error? If yes then you are not alone. After many visitor came to Insurance Dairies in search for How To Fix Casey’s App not Working so we felt it was the best time to research and also provide solution to it.

Read Instead: Casey’s Rewards Login: How To Access Your Casey’s Rewards Account

Casey’s App not Working may happen for many reasons, in this post we are going to state it out and off course provide solution to it, All you need to do is to read this post till the end to get your Casey’s App working again for you.

Reasons Behind Casey’s App not Working

There are several reasons behind Casey’s App not Working. Maybe the Casey’s App is in under maintenance or the server is down. Other then this, there are some other common issues that can interrupt your service. But the most common problem is Casey’s is not opening or transactions is not initiating. This can be a real problem, for obvious reasons, especially for those who use it on a daily basis.

If you are facing trouble while accessing your Casey’s App, read on. You will find a number of fixes for this.

Quick Solution To Casey’s App not Working

Below are the most common solution which may help to access your Casey’s App

  • Wait for some time because the app may be in maintenance mode.
  • May be the server is down, so wait for some time.
  • Check Your Internet Connection.

There are different ways to clear your device cache which can likely be the reason why your Casey’s app is not working. You can install a mobile optimization app to remove your Casey’s app caches and improve the device performance. Also, you can clear applications cache from the device settings menu.

How To Fix Casey’s App not Working

How To Fix Casey's App not Working

Here are some steps you can take to get your Casey’s app working again for you.

1. Force Close the App

First, if you’re stuck in the app, force close it to get out. This means you’ll have to shut it down completely instead of just backing out and letting it run in the background.

For Android:

Open up the ‘recent applications’ menu by hitting the leftmost button at the very bottom of the screen. A slideshow of all your currently running apps will pop up. Scroll left to right until you find Casey’s app and close it by swiping the app up. If you’d like to close all your apps at once, just tap the ‘close all’ button.

Airplane Mode:

  1. Navigate to the Settings section of the device. 
  2. Select Airplane Mode to enable on.
  3. Wait for a few seconds, and disable the option.

Check Notification:

  • Visit the Settings of the device.
  • Tap on App list, then search for Casey’s app.
  • Tap on Notifications and check whether it is allowed

For iPhone:

If you have an iPhone X or more recent model, you can reach the ‘recent applications’ menu by swiping up from the bottom of the screen, and then pausing when you reach the middle. If you have an iPhone 8 or earlier model, you just have to double-tap the home button.

Scroll side to side to find the Casey’s App, then swipe it up to shut it down.

Airplane Mode:

  1. Navigate to the Settings section of the device. 
  2. Select Airplane Mode to enable on.
  3. Wait for a few seconds, and disable the option.

Check Notification:

  1. Visit the Settings of the device.
  2. Tap on App list, then search for Casey’s app.
  3. Tap on Notifications and check whether it is allowed

2. Check for outages

Now that you’re out of the app, check online for any service outages or maintenance. You can do this by checking Casey’s official Twitter account, the company’s Facebook page, or sites such as Is It Down Right Now.

If the servers are down, then there’s nothing much you can do about the app until it’s fixed by Casey’s officials.

3. Look for Updates

Sometimes apps won’t work until they’ve been updated, but updates won’t download and install until a certain time of the day.

Look for Casey’s in the App Store or Google Play and check for an update. If one of the buttons on the store page says ‘update,’ then that means there’s one pending that hasn’t been installed yet. Click ‘update’ to go ahead and get it done instead of waiting for the auto-update.

4. Clear the Data Cache

The app’s data cache is a storage of user information that allows Casey’s app to quickly load your settings and preferences. But if that data somehow becomes corrupted by a bad save or an error, it can mess up and freeze your app. Clearing the cache can set that straight by giving the phone and the app a blank slate to work with.

For Android:

Tap on the ‘Apps’ menu listed in your settings. Find and select the Casey’s app, then select ‘storage’. When you’re in the storage, hit ‘clear cache’ to delete the data on your phone. This won’t delete the app or your account, just the saved data.

For iPhone:

Try to access the settings in your Casey’s app for an option to reset your cache. If your app keeps freezing, or the option doesn’t exist, then you’ll need to skip this step and head straight to uninstalling.

5. Delete and Reinstall

Deleting the app will fix any problems that might’ve happened during the initial install or any updates. Look for the Casey’s icon on your phone. Tap and hold it until an ‘uninstall’ or ‘delete’ option comes up, then go ahead and uninstall it.

Head back into the App Store or Google Play to reinstall it and, hopefully, fix any issues with crashing. If you’re still having problems, you might want to contact Casey’s for additional solutions.


So, this was the troubleshooting guide to Fix Casey’s App not Working. If you haven’t registered your account with Casey’s app, then you can download the app now.

It is beneficial for every Casey’s account holder. These methods will solve your problems efficiently.

Feel free to drop a comment after trying the troubleshooting method above. Submit your comments about your Casey’s App status or report an issue below to let others know that they aren’t the only ones having trouble and that Casey’s App later worked for you. Thanks


  1. Roxanne Kraft says:

    Why can’t I receive an email to change my password? I have tried everything. When I poke the forgot password it tells me that they have sent we an email but I never get it.

  2. Roxanne Kraft says:

    When I poke the forgot password it tells me that they have sent we an email but I never get it.

  3. Hi, Roxanne Kraft,
    In some cases, the spam filtering system on your email client might have misidentified the automated “forgot password” email as being spam. Try checking the “Spam” folder in your email inbox. It’s also possible that your company’s servers might have blocked your email due to security firewalls.

  4. Cassondra Hellard-Dunson says:

    Can’t reset a new password to get In my app it keeps saying password doesn’t match and can’t reset it

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