How To Fix Verizon Login Not Working

You’re trying to access your Verizon account from your iPhone, but something’s wrong with the app. No matter what you try, you can’t get into your account. In this article, I’ll explain why the My Verizon app is not working on your iPhone and show you How To Fix Verizon Login Not Working!

Your Verizon Business login at is used to manage all your Phone, Internet and TV services in one place. Convenience and fast access to account through the portal gives a company or agency of the government a variety of benefits that makes managing online easy.

How To Fix Verizon Login Not Working

Try the following methods below to get your Verizon Login working properly.

Close And Reopen The My Verizon App

When any app isn’t working on your iPhone, the first thing to do is close and reopen the app. The app may have crashed, causing it to stop working.

To close out of the My Verizon app, we’ll first have to open up the app switcher. If you have an iPhone 8 or earlier, double-click the Home button. On the iPhone X, swipe up from the bottom to the center of the display — you’ll have to pause for a second when your finger reaches the center of the screen. Close your apps by swiping them up and off the top of the screen.

Check if You are Using the Correct User ID

Often users end up entering the wrong credentials while trying to log into their Verizon account. It may be due to a spelling mistake, wrong letter casing, or incorrect ID. 

You should cross-check your credentials before trying the same one multiple times. 

You may also try logging into your account using your mobile number. However, remember that your mobile number is not your user ID. 

Restart Your iPhone

Next, try restarting your iPhone. It’s possible that a minor software glitch is preventing the My Verizon app from working properly.

If you have an iPhone 8 or earlier, press and hold the power button until you see slide to power off appear on the display. Then, swipe the red power icon that appears from left to right to shut down your iPhone.

If you have an iPhone X, press and hold either volume button and the side button until slide to power off appears. Then, turn off your iPhone by swiping the power icon left to right.

Check For An App Update

It’s possible the My Verizon app is not working on your iPhone because the app is out of date. App creators and developers often release updates to improve old features, implement new features, or fix software glitches that many users are experiencing.

To check for a My Verizon app update, open the App Store and tap your Account Icon in the top right corner of the screen. Scroll down until you find the App Updates section. If you see the My Verizon app has an update available, tap Update.

Delete And Reinstall The My Verizon App

If an app update isn’t available, the My Verizon app may not be working because of a more complex software issue. These problems can be difficult to track down, so we’ll give the app a completely fresh start by deleting and reinstalling it.

To delete the My Verizon app, press and hold on its icon on the Home screen or in the App Library until the menu appears. Tap Remove App -> Delete App -> Delete.

Contact Verizon Customer Support

If the My Verizon app still isn’t working after you’ve deleted and reinstalled it, there may be an issue with your account that can only be resolved by a customer support representative.

To contact Verizon customer support, call 1-800-922-0204 or visit the support page on their website. Verizon also usually responds quickly when you direct message their customer support Twitter account!

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