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How To Fix Your Chime App Not Working

Chime is the banking app that has your back. Keep your money safe with security features, overdraft up to $200 fee-free, and get paid up to 2 days early with direct deposit, with no hidden fees. Some users complained that the Chime app not working or not loading due to some issues. Sometimes, you cannot even download the app. They retry to download the app desperately but it failed.

For many people, saving money is a struggle. Yet, if you want to get out of debt, build an emergency fund or even save up for a house, you have to find a way to grow your savings.

Likewise, committing to a savings plan can be daunting and there are many ways to earn and save more money. Luckily, there’s a mobile banking app to help you create more wealth, right here and right now. Designed to give you tools to manage your money and automate your savings, the Chime app gives you a head start when it comes to reaching financial independence.

This page contains general information regarding your Chime App. Additionally, it discusses steps you need to take in order to download the Chime app for android and iOS, including how the Chime App works. For those whose Chime App is not working, this guide will help you understand the possible reasons behind it and how to fix your Chime app not working.

Reasons For Your Chime App Not Working

There are several reasons behind not working of Chime App. Maybe the Chime App is in under maintenance or the server is down. Other then this, there are some other common issues that can interrupt your service.

But the most common problem of Chime App is not opening or transactions is not initiating. This can be a real problem, for obvious reasons, especially for those who use it daily. If you are facing trouble while accessing Chime App, read on. You will find a number of fixes for this.

How To Fix Your Chime App Not Working

While the Chime App loading, you need to check your internet connection. When we use force stop, it will erase all the data related to the app. The apps which are active in the background will stop. The app will start from the beginning as you have downloaded it for the first time.

How To Fix Your Chime App Not Working

Force stop in Android:

  1. Go to the Settings option on your device.
  2. Tap on the Apps list and click on the Application Manager and All tab.
  3. Find the Chime App and click on it.
  4. Tap on Force Stop to close the Chime app.
  5.  Reboot your smartphone.

Quit App iPhone:

  1.  Double-tap the Home button to begin the fast app switcher.
  2. Visit the Chime App screen you want to stop.
  3.  Swipe up on the app card you want to close by flicking it upward and off the display.

If Your Chime App is not working or not receiving notification, then here is a solution. Apps ask for several permissions to the app users after installing the application on the smartphone. You can check if the app has access to all the required in-built phone features. The option is available for both Android and iPhone users. 

App Permission Android:

  1. Visit Settings on your phone.
  2. Tap on Apps & notifications.
  3. Select the option to see all installed apps list.
  4. Now, search and open the Chime App.
  5.  Tap on the Permissions and allow all.

App Permission iPhone:

  1.  Visit the Settings Option from your Home screen.
  2. Tap on the Privacy option.
  3. Tap on the Chime App to see app lists.
  4. Tap the switch beside each application to allow or deny access.

Final Solution To Your Chime App Not Working

If the above steps didn’t work for you, here are some other steps you can take to get your Chime app working again.

1. Force Close the App

First, if you’re stuck in the app, force close it to get out. This means you’ll have to shut it down completely instead of just backing out and letting it run in the background.

For Android:

Open up the ‘recent applications’ menu by hitting the leftmost button at the very bottom of the screen. A slideshow of all your currently running apps will pop up. Scroll left to right until you find the Chime App and close it by swiping the app up. If you’d like to close all your apps at once, just tap the ‘close all’ button.

Airplane Mode:

  1. Navigate to the Settings section of the device. 
  2. Select Airplane Mode to enable on.
  3. Wait for a few seconds, and disable the option.

Check Notification:

  1. Visit the Settings of the device.
  2. Tap on App list, then search for the Chime app.
  3. Tap on Notifications and check whether it is allowed

For iPhone:

  • If you have an iPhone X or more recent model, you can reach the ‘recent applications’ menu by swiping up from the bottom of the screen, and then pausing when you reach the middle. If you have an iPhone 8 or earlier model, you just have to double-tap the home button.
  • Scroll side to side to find the Chime App, then swipe it up to shut it down.

Airplane Mode:

  1. Navigate to the Settings section of the device. 
  2. Select Airplane Mode to enable on.
  3. Wait for a few seconds, and disable the option.

Check Notification:

  1. Visit the Settings of the device.
  2. Tap on App list, then search for the Chime app.
  3. Tap on Notifications and check whether it is allowed

2. Check for outages

Now that you’re out of the Chime app, check online for any service outages or maintenance. You can do this by checking Chime Insurance official Twitter account, the company’s Facebook page, or sites such as Is It Down Right Now. If the servers are down, then there’s nothing much you can do about the app until it’s fixed by Chime online banking.

3. Look for Updates

Sometimes apps won’t work until they’ve been updated, but updates won’t download and install until a certain time of the day. Look for Chime app in the App Store or Google Play and check for an update. If one of the buttons on the store page says ‘update,’ then that means there’s one pending that hasn’t been installed yet. Click ‘update’ to go ahead and get it done instead of waiting for the auto-update.

4. Clear the Data Cache

The app’s data cache is a storage of user information that allows Intact Insurance to quickly load your settings and preferences. But if that data somehow becomes corrupted by a bad save or an error, it can mess up and freeze your app. Clearing the cache can set that straight by giving the phone and the app a blank slate to work with.

For Android:

Tap on the ‘Apps’ menu listed in your settings. Find and select the Chime app, then select ‘storage’. When you’re in the storage, hit ‘clear cache’ to delete the data on your phone. This won’t delete the app or your account, just the saved data.

For iPhone:

  • Try to access the settings in your Chime app for an option to reset your cache. If your app keeps freezing, or the option doesn’t exist, then you’ll need to skip this step and head straight to uninstalling.

5. Delete and Reinstall

Deleting the app will fix any problems that might’ve happened during the initial install or any updates. Look for the Chime App icon on your phone. Tap and hold it until an ‘uninstall’ or ‘delete’ option comes up, then go ahead and uninstall it.

How To Download Chime App

The Chime mobile app is available for both iPhone and Android. To log in, simply download the app via the App Store or Google Play, set up your account and enter your email address and password. The Chime app supports two-factor authentication as well as fingerprint verification for security purposes. Note that the Chime app is only available for iPhones running iOS 12 or higher and for Android devices running Jelly Bean 4.1 or higher.

You can also log in using your mobile browser. First, click the drop-down menu on the upper right corner to produce the “Log In” button, then click it and enter your email address and password.

How To Contact Chime Regarding Your App

You can contact Chime in three different ways:

  • By phone: Call 844-244-6363. Assistance is available Monday through Saturday from 7 a.m. to 7 p.m. Central time and Sunday from 9 a.m. to 5 p.m. Central time.
  • Via mobile app: You can send Chime a message through the mobile app.
  • By email: Contact support@chime.com with inquiries.

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