Successful logins have the ability to retrieve detailed information about their loan with Freedom Mortgage online. Inside the account you can make payments towards your monthly home loan, schedule automatic payments, receive e-statements instead of paper copies to your home, and request payoff statements by email. Continue reading to know how to make a Freedom Mortgage Payment online, by mail and set up automatic payments.
How to Register Your Freedom Mortgage Account For Online Access
When you Register Your Freedom Mortgage Account For Online Access you will be able to access your account, loan summary, payments, enroll in paperless statements, use their secured message center and other documents on your new loan.
To create a new account select Register Now from the Login page. You will need your ten-digit loan number to set up your account the first time, which can be located on your monthly mortgage statement or Welcome Letter. If you have trouble setting up your account, please contact their Customer Care representatives at 855-690-5900. They are available to assist you Monday through Friday 8 a.m. to 10 p.m., and Saturday from 9 a.m. to 6 p.m. Eastern Time.
How to Make a Freedom Mortgage Payment Online
The first thing you want to do is set up your My Freedom Account using the mortgage loan number from your welcome letter. Whether you originated your loan with Freedom Mortgage or the company acquired it from another servicer, you can access your loan information online seven business days after the effective transfer date.
To make your Freedom Mortgage online payment, you’ll need the account number and routing number from the bank account that you’re transferring money from. Then, log on to your My Freedom Account and schedule a payment from your checking account.
Use Online Bill Pay
You can make a Freedom Mortgage payment using your bank’s online bill pay service. Go to your bank’s website to set up this service. You’ll need your loan number as well as Freedom Mortgage’s mailing address — referenced above — for the bank to send a check.
If your mortgage was transferred to Freedom Mortgage from another servicer and you use your bank’s online bill pay service, make sure to update the payee, the address and your new Freedom Mortgage loan number.
Set Up Automatic Payments
Setting up automatic payments for your mortgage is a great way to ensure you never miss a payment. Log on to your account and select “Manage Recurring Payments,” then choose “Set Up Recurring Payments” and follow the prompts.
If your mortgage was transferred from another servicer, it’s important to note that any previous automatic payment you had set up will not transfer. You’ll need to set up a new recurring payment with Freedom Mortgage.
How to Make a Freedom Mortgage Payment by Mail
You can mail a check to Freedom Mortgage as soon as you have your loan number. Write the loan number on your check and mail it to this address:
Freedom Mortgage Corporation
P.O. Box 6656
Chicago, IL 60680-6656
What to Do If You Need Help With Freedom Mortgage Payments
If you are having trouble making your payment — due to issues with the online system or personal financial difficulties — call Freedom Mortgage at 855-690-5900. Representatives are available Monday through Friday from 8 a.m. to 10 p.m. Eastern Time, and on Saturdays from 9 a.m. to 6 p.m.