How To Set Up MetroSMART Ride Device

If you are new to MetroSMART Ride device and searching for How To Set Up MetroSMART Ride Device then you have come to the right place. In this post you are going to learn all the steps required To Set Up Your MetroSMART Ride. Lets begin.

What is MetroSMART Ride?

MetroSMART Ride is a new way to make your car smarter. The MetroSMART Ride device and app will track your car’s performance, health, activity and even location, providing helpful information on driving behavior, family vehicle location, preventative maintenance alerts, and instant notifications of car trouble. Plus, MetroSMART Ride can turn your car into a Wi-Fi hotspot so you can connect up to five Wi-Fi capable devices.

How To Set Up Your MetroSMART Ride

Follow the simple steps below to Set Up Your MetroSMART device.

Step 1: Check Your Vehicle Compatibility

The MetroSMART Ride device plugs into the OBD-II (On-Board Diagnostics) port. Most cars
and light-duty trucks that are model year 1996 or newer in the USA have an OBD-II port. Please check that your vehicle is compatible by visiting:

NOTE: The MetroSMART Ride device is not compatible with electric (EV) and plug-in hybrid
vehicles. Fuel data from some diesel vehicles may not be accurate.

Step 2: Download And Install The App

The MetroSMART Ride app is available on the Apple App Store and on Google Play. Search for “MetroSMART Ride” in your app store.

TIP: Make sure you are running the latest version of your operating system and that your phone meets the minimum technical requirements to run the app.

Step 3: Create Your Account

Run the MetroSMART Ride app on your phone, tap “Sign Up” on the home screen, and follow the steps to create a new account.

You will be asked to verify your mobile phone number via text message. Please use your mobile phone number, not the number associated with your MetroSMART Ride device.
TIP: If you already have a MetroSMART Ride account, please use your existing credentials to sign in.

Step 4: Insert The Macro-Sim Card

How To Set Up MetroSMART Ride Device

Use the included tool to eject the SIM tray from the MetroSMART Ride device. Take the micro-SIM card that was included in the MetroSMART Ride box, position the micro-SIM card so that it sits flush, then fully insert the tray into the device.

NOTE: Please ensure that your SIM card has been activated before proceeding to Step 5.
To activate your SIM, please call customer service at 1.888.8metro8 (1.888.863.8768).

Read Also: How to Activate Metro Smart Ride

Step 5: Scan The IMEL Barcode

Every MetroSMART Ride device has a unique 15 digit IMEI code. The IMEI code can be found on the back of the device and also on the Wi-Fi hotspot card. When prompted by the app, use your smartphone’s camera to scan the IMEI barcode. You can also enter the IMEI code manually.

NOTE: Do not plug the device into your vehicle until the app instructs you to do so in Step 7.

Step 6: Find Your OBD-II PORT

The OBD-II port is usually located underneath the driver’s side dashboard, often within 18 inches of the steering wheel. If you are having trouble locating your car’s OBD-II port, the MetroSMART Ride app can help you find it. Or visit:

TIP: Tap the flashlight icon in the MetroSMART Ride app to turn on your smartphone’s flashlight when searching for your OBD-II port.

Step 7: Install Your Device

Now that you’ve found the OBD-II port, you can install the MetroSMART Ride device in
your vehicle. Align the device with the port and plug it in for a snug fit.

TIP: Never install your device in an underground parking lot or in an area of weak cellular coverage. The device needs to establish its first connection to the network to complete the setup.

Step 8: Go For A Ride

Go for a 10 minute drive to finish setting up the MetroSMART Ride experience.
Once the MetroSMART Ride device has established a cellular connection with the network, it will generate a GPS lock. The MetroSMART Ride app will notify you once the setup is complete.

  • Distracted driving is never OK.
  • Do not use your phone while driving.

Step 9: Access Your Device Hotspot

Your in-car Wi-Fi hotspot will now be accessible via its default network name (SSID) and password. You can find this information on the Wi-Fi Hotspot Card and also on the back of the MetroSMART Ride device. You can easily manage your Wi-Fi hotspot, including turning it on and off, in the MetroSMART Ride app. Under the menu, tap on ‘Wi-Fi Hotspot’.

NOTE: Qualifying MetroPCS rate plan required for Mobile Hotspot feature.

Step 10: Roadside Assistance

With a qualifying rate plan, MetroSMART Ride includes a 24/7 toll-free hotline and roadside
assistance service through the Allstate Motor Club.

For more information, please visit:

NOTE: Qualifying MetroPCS rate plan required for Roadside Assistance feature, and you must opt in to the Terms and Conditions of the program to receive the service.

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