Were you try to sign in to your Sofi online account and realized that SoFi website is not currently working? If yes then you are not alone and also you don’t really need to be worried about SoFi login not working because you have come to this final place to learn how to get your SoFi Login working again for you.
The issue is nearly reported on all the major browsers like Chrome, Firefox, Safari, etc. Also, the issue is reported to affect all desktop operating systems including Windows, macOS, Linux, etc. as well as mobile operating systems including Android, and iOS.
After many customers contacted us to complain about SoFi Login Not Working so we thought it was the best time to find out the reasons behind SoFi Login not working and also publish how to fix SoFi Login not working. So all you need to do is to read this post carefully in order to get SoFi Login portal working again for you.
Reasons Behind SoFi Login Not Working
If your IP Address becomes blocked, SoFi Website and all related services, including Email, FTP or CPANEL access will not load for you and SoFi website will appear to be offline even though others can access it without issues. If SoFi website is down for just you, your IP address may be blacklisted.
Sometimes If SoFi is performing planned system maintenance at the moment you tried to log in then is possible that online, Mobile and Telephone online activities will unavailable for that period of time.
The SoFi website may show an access denied error message mainly for the following reasons:
- Corrupt Cookies and Cache of the Browser: If multi-persons used a system to log into the SoFi website, then the stored cookies of these logins or expired cookies may become corrupt, leading to no access issue on SoFi.
- ISP Restrictions: If your ISP is restricting access to the SoFi website based on any rules like NSFW, then you may fail to access the SoFi website.
- Blockage of the GameStop Website by the Security Product: If your security or privacy product (like SurfShark) is configured to block access to the SoFi website, then you may not be able to access SoFi.
- Blacklisting of the System/ Device’s IP by GameStop: Keep in mind that if you refresh the SoFi page again and again in a short period (especially pressing the F5 key) may make the SoFi servers “think” that your IP is triggering a DDoS attack and it may blacklist your device’s IP. This can be very true if no device on your network can access SoFi.
If you are experiencing issues accessing these services, please read below for solution.
Quick Solution To SoFi Login Not Working
If you have been locked out of your SoFi account, simply click on ‘Forgot Password‘ to reset your password and access your SoFi account.
If you haven’t been locked out of your account please try these helpful troubleshooting tips:
- Download the SoFi app! This will help with any browser issues. Some work computers use firewalls that hinder certain parts of sofi.com.
- Please clear your cache and cookies then restart your internet browser.
- Try using a personal computer or mobile device.
- Make sure you’re using the most updated browser.
How To Solve SoFi Login Not Working
It’s frustrating when a web page won’t load. Your connection, software, or the website could be causing the problem. Here are a few ways to troubleshoot the issue and access SoFi website, even if it’s down.
1: Check Your Network Connection
First, check your network connection. Wireless connections can be flaky and drop out at any time, so make sure you’re connected to the right network. An easy way to test this is to visit a popular website, like Google or Facebook. If the site loads, you’re connected!
If the SoFi site doesn’t load, make sure your device isn’t in Airplane Mode. On Smartphones, tablets, and many Windows desktop and laptop computers, you can disable all communications. Some Windows laptops also have dedicated Airplane Mode keys, which you can press by mistake. So, double-check your device settings, just in case.
If you can’t access any websites, make sure your computer is connected to your network. Check your Wi-Fi settings or, if you use a wired connection, make sure your Ethernet cable hasn’t slipped out. If you’re confident you’re connected to your local network, it could be your internet connection causing the issue.
The best way to check this is to look at the lights on your router or modem. Every router is different, but most have a clear indicator of the connection status. If the light next to the internet symbol is red or orange, you probably aren’t connected to the internet.
2: Research Any Error Message in Your Browser
Error messages are handy because they let you know exactly what’s going on. You can use this information to try and troubleshoot the issue, or at least rule out problems with your hardware or software. Some of the most common errors you encounter are:
- 403 Forbidden: You’re not allowed to access this page. Check the address and try again.
- 404 Page Not Found: The page you’re trying to access no longer exists. Check the address and try again. This could mean the webmaster has moved the page, or something has broken.
- 500 Internal Server Error: There’s a problem with the server that hosts the SoFi website. This isn’t something you can resolve, so try again later.
3: Try a Different Browser
Sometimes SoFi websites don’t get along with certain browsers. This often the case if you use a browser with a smaller market share, like Safari or Edge. It’s always a good idea to install several browsers. Google Chrome and Mozilla Firefox are good choices because they both have a large market share.
If you try to load a website and you see a blank screen, your browser might be the issue. Try to switch browsers the next time you encounter unexpected behavior in web apps, inconsistent scrolling, or elements that don’t display correctly.
4: Find out if the Website is down
If it’s just one website you can’t access, there’s probably nothing wrong with your computer, phone, or tablet. To check, head over to https://downforeveryoneorjustme.com and enter the domain name (for example, Insurancediaries.com) and click the blue button. If the site is up and running, you’ll see “It’s just you.” If there’s something wrong with the site, you’ll see confirmation that it is down.
- If the website is down, there’s not much you can do until it comes back up. Check back after a while to see if anything changes. If you know the site is back up but you still can’t access it, clear your browser cache and then try again.
- Sometimes the site may be up-and-running but a network issue between your computer and that site is experiencing issues. If the site isn’t down, read on to keep troubleshooting.
5: Access a Cached Version of the Website
If the website is down or you’ve tried everything to access it, you might want to try to access a cached version of the site. A cached version of a website is a snapshot of it stored on another server. Google is the best resource for cached versions of websites because its search engine indexes more websites than any other.
Head to Google Search, paste or type the SoFi login URL into the search box (https://www.sofi.com/login), and then hit search. The website should be at the top of the search results. Next to the web address is a small, downward-facing arrow. Click it, and then click “Cached.”
6: Try visiting the website in incognito, private, or secret mode
If the site opens fine on another device, there’s a chance one of your web browser plugins or extensions is preventing the site from loading. If the website loads in your browser’s private browsing mode, you can usually solve the problem by disabling browser extensions, clearing your cookies, or resetting your browser to its original settings. Here’s how to open private, incognito, or secret mode on different browsers:
- Chrome, Edge, and Safari: Press Command + Shift + N (Mac) or Control + Shift + N (PC).
- Firefox: Press Command + Shift + P (Mac) or Control + Shift + P (PC).
- Chrome: tap the three dots next to the address bar and select New Incognito tab.
- Safari: Tap the two overlapping squares at the bottom-right corner, and then tap Private at the bottom-left.
- Samsung Internet: Tap the two overlapping squares at the bottom, and then tap Turn on Secret mode.
7: Try Another Network or Use a VPN
The issue could also be the result of ISP’s restrictions to limit access to the website or if the IP address of your system/device has been blocked by GameStop (“thinking” it as suspicious or geo-locked). In this context, trying another network or VPN (although, many of the known VPN IPs are blocked by Sofi) may solve the SoFi access problem. Before proceeding, make sure to disable any proxy on the device/ system.
Try a VPN
- If not, install and launch a VPN application.
- Now connect to a server (preferably, USA) and check if you can use the Sofi website without issue.
- If not and you are already using a VPN, then check if disabling the VPN application does the trick for you
Try Another Network
- If VPN did not work, disconnect your device/system from the current network and connect to another network (like the phone’s hotspot or in case of a mobile device, cellular data).
- Now check if the Sofi website can be accessed from a browser. If so, then you may contact your ISP to check if they are limiting access to Sofi or renew the IP lease to your router. If they are not, then you may contact Sofi support (preferably, on Twitter) to unblock your device’s IP.
8: Clear temporary Internet files and cookies
All browsers tend to collect temporary internet files and cookies, which can cause problems with logging in and or bringing up a website.
Internet Explorer – Select “Tools” from the main menu or the gear icon in the upper right corner of the screen and then select “Internet Options”. On the General tab, look for the Browsing History section and select the “Delete” button. On the new window displayed, check the Temporary Internet Files and website files box and the Cookies and Website Data box, and then select the Delete button. A message will appear letting the user know the files were deleted.
Firefox Mozilla – Select “tools” from the main menu or the hamburger icon in the upper-right corner of the screen and then select “Options”. On the left pane of the screen, select the “privacy” option and then locate the History section in the middle of the screen. From the “Firefox Will” field drop-down list, select “Use custom settings for history” and check the box for “Clear history when Firefox closes”. You may also use the Settings button to verify the Browsing and Download History and Cookies boxes are check.
Google Chrome – Select the hamburger icon in the upper –right corner of the screen and then select “settings”. On the left side of the screen, select “History” and then select the Clear browsing data button. A new window will be displayed where you can choose how far back you want to clear the items checked. You will then need to make sure that the Browsing history and Cookies and other site and plugin data boxes are checked prior to selecting the Clear browsing data button.
Safari – Select “History” from the main menu. A new window will appear, allowing you to select the time frame for clearing the history. Select the time frame from the drop-down list and then select the Clear History button.
The Bottom Line
In this guide, we’ve tried to step you through all the possible things that can go wrong when logging into SoFi website – hopefully it helped you find your problem but sometimes it takes the expertise of someone who’s used to diagnosing and fixing problems like this.
Including lots of detail will help them narrow down the problem quicker.