John Hancock Life Insurance Login: How To Manage Your Policy

John Hancock is a leading financial and insurance company with roots in Boston. The company offers range of financial solutions such as retirement plan, outliving savings, and health/medical insurance. John Hancock Financial was acquired by Manulife Financial of Canada. Looking for John Hancock Life Insurance Login page? continue reading below as we explain everything in detail.

John Hancock Life Insurance Login Portal is not intended to be used by the general public. John Hancock Life Insurance Login portal are only accessible by Registered Users. You are eligible to register if you are currently the owner of a policy(ies) issued by one of the John Hancock companies, referred to herein as “John Hancock” or the “Company”. Registrations received that do not meet this requirement will not be accepted.

How To Register For John Hancock Life Insurance Online Account Access

When you register For John Hancock Life Insurance online account access you will have a username and password to access your policy online. Once logged in, you will be able to;

  • View transaction history
  • Manage a life claim
  • Make an online payment
  • Reorder drafts
  • Place stop payments on drafts
  • View new and old account statements
  • View interest paid YTD and last year and lot more.

To register, go to the John Hancock Life Insurance registration page, and select a registration link based on your role with your John Hancock policy. If you are the policy owner, please select the registration link in the first tile. If you have any other relation to the policy (e.g., company, trustee, third-party administrator), please select the registration link in the second tile.

John Hancock Life Insurance Login Steps

Feel intimidated by the online service? There isn’t much difference in the way you login to your email and the way you should log into your John Hancock account. Let’s look at how to log into the John Hancock life insurance account.

John Hancock Life Insurance Login: How To Manage Your Policy Online
  • Open your browser and go to the John Hancock Life Insurance Login page.
  • Please enter the username and password you created.
  • Then click login button

How To Report a Death to John Hancock

Filling out the online form is the quickest and easiest way to report a death to John Hancock, however you can also report the death to John Hancock (U.S.A.) via 888-887-2739. Click here to learn more about the life insurance death claim process. 

How To Make A John Hancock Life Insurance Payment

John Hancock makes their Life Insurance Payment so easy, all you have to do is to choose from their available payment options below.

1: Pay online: John Hancock ePay allows you to make secure and convenient electronic payments for your life insurance policy from your checking or savings account. to pay online, you have to log in to your account folowing the above steps.

2: Automatic Bank Draft: Don’t want to write a check or worry about missing a payment? Sign up for a recurring bank draft and John Hancock will automatically draft payment from your designated bank account. That’s one less thing for you to worry about. You can also access the Pre-Authorized Payment Plan Request (PS5126US) form from Customer Service Forms. Sign up for automatic bank draft.

3: Pay by mail: Please be sure to include your policy number on your check.

For policies beginning with PNO/ORD:

John Hancock

PO Box 7247-0181

Philadelphia, PA 19170-0181

For policies beginning with MDO/FASSST:

John Hancock

PO Box 7247-0161

Philadelphia, PA 19170-0161

For policies beginning with FLV or MVL:

John Hancock

PO Box 7247-0146

Philadelphia, PA 19170-0146

For policies beginning with VLI:

John Hancock

PO Box 7247-0152

Philadelphia, PA 19170-0152

For policies beginning with ULI:

John Hancock

PO Box 7247-0146

Philadelphia, PA 19170-0146

For policies beginning with IDH:

John Hancock

PO Box 7247-0172

Philadelphia, PA 19170-0172

John Hancock Life Insurance Customer Service

Life insurance service center
(all states except New York)

Phone: 1-800-387-2747
TTY#: 1-800-832-5282
M-F, 8AM to 6PM, ET

New York service center

Phone: 1-888-267-7781
Fax: 617-572-1571
M-F, 8AM to 6PM, ET

[email protected]

Mail to:
Life Post Issue Services
John Hancock Insurance
PO Box 55979
Boston, MA, 02205

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