Macy’s Credit Card Login: Make a Payment – Customer Service

Are you a Macy Credit Cardholder and want to login to manage your account? or trying to make a payment? Don’t worry this single page has a complete solution for queries such are Macy’s Credit Card Login, Macy Payment Address, Macy Billing Address, Pay Macy’s Credit Card by Phone, Pay Bill by Phone, customer service number, mailing address, official portal, etc.?

So if you are a potential customer of Macy’s and want to access it online, you have many options to handle their portal through a mobile application on Android and iPhone. So let’s have a look at complete information for Macy Credit Card Login through this page.

How to find and use your Macy’s Credit Card Login

How Retrieve Your Macy’s Credit Card Login Password

  • Don’t you worry, in case of forgot your password, follow these simple steps.
  • Visit the link as given in above (for login)
  • There is a link as “Forgot Your Password” under Sign In section.
  • Hit that link and enter asked details, and it will be recovered.

How do Pay my bill online?

  • You need to select “My Account.”
  • Then Select “Macy’s Credit Card”
  • No need to hit on the “Make A Payment” button
  • Now put your payment amount, payment date, and payment source, then hit the “Continue” button.
  • Now you need to Authorize it with a suitable button.

See Also:

How To Set Up Autopay for Macy’s Bill Pay

To make sure your payment is received on time, you can enroll in autopay. With autopay, you can schedule your payments to be automatically processed on a date you choose. Here’s how:

  1. Go to Macy’s online account page and sign in.
  2. Select the “Enroll in AutoPay” link.
  3. Input a payment source if needed and follow the prompts to complete the process. Debit cards are not accepted for autopay payments.

How to check my Account Balance Online?

After Sign in to your account, you can view your statement balance, minimum payment due, and payment due date, as well as other information related to your Macy’s account.

Payment Options

Payment by phone

  • You need to call Customer Service at 1-888-257-6757 (Mon-Sun: 10 AM-10 PM ET)
  • TDD/TTY for the Hearing Impaired: 711
  • Outside the U.S., Canada, and Puerto Rico, call collect: 1-727-556-5758

Payment by mail – 

Send your Macy’s payment and account number to:

Macy’s Credit Card Payments

  • P.O. Box 9001094
  • Louisville, KY 40290-1094

Macy’s American Express Account Payments

  • P.O. Box 9001108
  • Louisville, KY 40290-1108

Express Payments

  • Attn: Consumer Payment Dept.
  • 6716 Grade Lane
  • Bldg. 9, Suite 910
  • Louisville, KY 40213

Other Info (opening hours):

  • Toll-Free Number: (800) 289-6229
  • Customer Service: (888) 257-6757
  • Credit: (513) 398-5221
  • Credit: (888) 822-6229
  • Macy’s Emails:

Mailing Address

  • P.O. Box 8113,
  • Mason, Ohio 45040

Privacy Inquiries

  • P.O. Box 8215,
  • Mason, OH 45040

Copyright Agent

  • 13th Floor, 151 West 34th Street,
  • New York, NY 10001


San Francisco

  • 170 Ofarrell St,
  • San Francisco, CA 94102


  • 7 West Seventh Street,
  • Cincinnati, OH 45202


  • 111 N State St,
  • Chicago, IL 60602

Corporate Office Address:

  •, LLC
  • 151 West 34th Street
  • New York, New York 10001
  • United States

How do I report a lost or stolen card online?

  • First of all, you need to select “My Account” and log in to your account.
  • Then hit on the “credit summary” link under the Macy’s Credit Card section.
  • Then it would help if you went for the “I want to…” drop-down box on the top right-hand side of the page.
  • Then choose Report a Lost or Stolen Card.

How can I activate my new card?

If you have received a new card and you need to activate it, follow these steps –

  • Visit the URL –
  • Now you need to hit the “Activate Card” button.
  • On the “Macy’s Credit Card Verification” page, you need to enter asked information to activate your card.
  • Now it will be activated.

In the end, you must be answered of your questions in respect to Macy Payment Address, Macy Billing Address, Pay Macy’s Credit Card by Phone, Macy Pay Bill by Phone, Customer service Number, stolen card, activate a new card, etc. if you still have any query about Macy Credit Card Login then write in the comment box. 

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