MassMutual Login: How To Manage Your MassMutual Accounts

Today in this post, you will learn how to manage your account on the MassMutual Login portal and stay connected online. If you are a new user now is a great time to create your secure online account. If you already have online account just skip the registration steps and move to the login steps where you will learn how to manage your account online.

Related: MassMutual RetireSmart Login: How To Access Your Account

An account on saves time and makes updating policy details — on your preferred device — easy. After you’ve claimed your account, a personalized Dashboard provides a snapshot of your policies and accounts with MassMutual. You can view policy details, including people on your policy, beneficiaries, outstanding loans, payments due, value, investment selections, and more. You can also set up recurring payments, change your address, change beneficiaries, view 1099 forms, view policy statements, and find helpful financial resources.

What is MassMutual?

The Massachusetts Mutual Life Insurance Company, also known as MassMutual, is a Springfield, Massachusetts-based life insurance company. MassMutual provides financial products such as life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, and annuities. Major affiliates include Barings LLC, and Haven Life Insurance Agency.

Anyone can create an account on However, only policy owners, and those representing a trust or corporation can claim their accounts and view details after logging in. Beneficiaries, insured, payors, and other relationship types cannot register and claim accounts related to a policy.

How To Create A MassMutual Account Login to Access Your Accounts

You will need an email address and a phone number. For individuals who represent a trust or corporation, you will need your policy number and Tax Identification Number (TIN) to create your online account.

Note: You must supply a unique email address for each policy owner and/or representative of a trust or corporation. MassMutual implemented this strategy in order to protect you as a customer. MassMutual understand this makes it difficult for some households and individuals who own a personal policy as well as represent a trust or corporation.

How To Create A MassMutual Account Login to Access Your Accounts

To create a MassMutual account login to access your accounts kindly go

Be sure to choose a username and password and click or tap on “Sign Up”. You will need them when you are logging in later.

MassMutual Login Steps

Follow the steps below to log in to your personal or business portal to access up-to-date information on your MassMutual accounts.

To log into one of your MassMutual online accounts, go to and select the particular account you want to access and be sure to enter your login details.

Having issue accessing your MassMutual online account? There are a few reasons why you may not be able to log in to your MassMutual online account:

1: Outdated Credentials – MassMutual updated their registration and login service in October 2018. If you have not logged in since then, you will need to sign up for a new online account.

2: System maintenance – MassMutual will post a message on the login screen indicating that the system is currently offline due to maintenance. Please revisit the login page later.

3: Outdated or unsupported browser – Try accessing your account from a different browser.

If you continue to experience issues, please reach out to their Service Center at 1-888-357-0053, Monday – Friday 8 a.m. – 8 p.m. ET.

How To Make a Payment On Your Policy

To make a Payment on your policy, Log in or register and select the “Billing and Payments” option at the top of the page. Choose the appropriate policy from the dropdown and click on the “Pay” button.

For non-policyowners, you can make a payment using our Guest Pay option. On the MassMutual home page, select the “Billing and Payments” option at the top of the page, and then select the “Guest Pay – One Time Payment” option.

How To File a Claim

They will help you through this difficult time. You can find information on initiating most claim types by visiting the Claims Center. You can also contact your financial professional or call their Service Center at 1-800-272-2216.

MassMutual Customer Service

If you have a question about your MassMutual policy or plan, please contact them at one of the options on their contact us page.

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