MassMutual RetireSmart Login: How To Access Your Account

Empower Retirement acquired MassMutual’s retirement plan business in January 2021. You can continue to access your retirement plan account from the MassMutual RetireSmart Login portal at this time. Tip: After you visit the Empower Retirement page, bookmark it for the future reference.

MassMutual Login portal in other hands allows other customers to Manage their MassMutual Accounts – view information about your MassMutual insurance, annuities, pension annuities and investment accounts – view bills, schedule payments, update your address, download 1099s and more.

To have a full and authorized access to the MassMutual RetireSmart Login portal, you must be registered online. However, if you are a new customer go to and register for online access. They will ask you some personal questions to find your policies and accounts.

MassMutual RetireSmart Login System Requirements

RetireSmart requires a browser that supports 128bit Secure Socket Layer (SSL) and “cookies”. If your browser does not support these, you may download one that does from their Login page. See your browser’s help file for assistance with enabling cookies.

RetireSmart is optimized for Internet Explorer 5.5 or higher, Netscape 7.0 or higher and Firefox 1.5. In addition, we recommend using a computer with a minimum of Pentium processor, 128 MB (megabytes) of RAM (Random Access Memory), a 56k or higher modem. Monitor resolution should be at least 800 x 600 pixels at 256 colors or higher.To utilize some of the advanced features of RetireSmart you will also need:

  • Java 4.1 – If you do not have this feature installed on your computer, visit for a free download.
  • Adobe Acrobat Reader 7.0 or higher – If you do not have this feature installed on your computer, visit for a free download.

MassMutual RetireSmart Login Steps

Participants can access their account by clicking Log In in the banner at the top of the page and signing in with their unique email address and password combination.

If you are trying to connect to RetireSmart from a corporate computer, you may experience difficulty in reaching their secure site. Some corporate installations have a security feature known as a “firewall” which can interfere with connecting to a secure site such as RetireSmart. Your local internet administrator can help you check your settings.

In the event of high demand, you may experience a delay in logging onto RetireSmart. If you receive an error message, you should try later, or direct your request to your Plan Administrator. MassMutual accepts no responsibility for participant losses resulting from the inability to access the system on demand.

MassMutual RetireSmart Login

To Log in, go to Empower RetireSmart login page and enter your unique email address and password. Always use the Exit link found on every page to leave RetireSmart. This will help ensure the security of your data.

They have taken extra precautions to ensure confidentiality. Information sent between RetireSmart and your browser is encrypted in both directions. Some browsers have settings which trigger a message (or “dialog box”) when you are about to send secure information over the Internet – answer “yes” if you get such a message.

During your visit to RetireSmart, it is possible that the connection may be lost. If this happens, they will surely will ask you to login again for your protection.

If you need assistance while logging into your online account, a Customer Service Representative will be happy to help you.

Call 1-877-499-1245 Monday – Friday 8 a.m. – 8 p.m. ET.


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