Learn how to check your patients’ coverage and plan details with their eligibility and benefits tools in the Metdental Provider Login Portal. You will be able to review a member’s plan details, confirm coverage limitations and find out if prior authorizations or notifications are needed. If you are a new user, you will learn how to easily complete your registration and start using the Metdental Provider Portal.
Read our downloadable guide carefully and completely. It contains important information that should answer most of your questions about managing your Metdental Provider account online. Keep in mind, though, that like this website, it only gives general information. It is not the law. It is not a regulation. It is not legal advice.
How To Register For MetLife Provider Online Access
If this is your first time logging in to manage your MetLife Provider account you must be registered online to obtain a user ID and password. When you with MetDental.com, you will be able to access all the services available to increase your office efficiencies.
To start the registration process, new users will need to go to https://www.metdental.com/prov/jsp/prov/pes/regSignIn.jsp and then follow the steps below.
Step 1: You will be requited to enter your personal information
- Tax ID# (TIN): You will have to enter your TIN or facility TIN with no spaces, for example: 123456789.
- ZIP Code: You will have to provide the office’s 5 digit ZIP Code, not a P.O. Box or mail only address.
After filling the first form with the required information then click on the “Next” button to be taken to the next steps.
Metdental Provider Login Steps
If you are an existing user and you already have a MetLife Provider online account, you may access it at any time. It’s simple to go into your online account, and you’ll need your login details just like other online platforms would request. To log into Metdental.com follow these simple steps:
- Open your browser
- Type; https://www.metdental.com/prov/execute/home, this will take you to the homepage
- At the upper right hand corner, click SIGN IN
- Enter your username
- Enter your password
- Click sign in
Once logged in to your MetLife Provider online account, you will be able to view patient eligibility, plan detail, claims and much more.
Frequently Asked Questions
Why is Dental insurance important? A good dental plan makes it easier for you to protect your smile and save. With the Preferred Dentist Program, you get coverage for cleanings, exams, X-rays and more. Keeping up with your dental cleanings and other preventive care now can help you avoid costly dental problems and treatments in the future
How do I find a MetLife dental provider? Find a Dental Provider in the MetLife Dental Network: Click on the MetLife logo or the link below to go directly to their website. You can also contact MetLife Customer Service by calling 800-942-0854.
Does MetLife dental cover implants? Are implants covered under the plan? Yes. Implant Services are a covered expense subject to plan guidelines. Please refer to your 2021 MetLife Federal Dental Plan Brochure for a complete listing of covered implant services.
Can I get an estimate of my out-of-pocket expenses? Yes. Metlife recommend that you request a pre-treatment estimate for services totaling more than $300. Simply have your dentist submit a request online or by phone. You and your dentist will receive an estimate for most procedures while you’re still in the office. Actual payments may vary depending upon plan maximums, deductibles, frequency limits and other conditions at time of payment.
What types of services does the plan cover? A number of dental procedures, including:
- Exams and cleanings
- Root canals
- And much more
How does the plan save me money? Think about this: The average family of four spends $1,824 a year on dental services. Having a good dental plan in place can help you save money every year.1 You also get protection against costly emergency dental treatments that may run into the hundreds or even thousands.
Who can enroll in the plan? You and your eligible family members. For example, your spouse and dependents.
How are claims processed? Dentists may submit claims for you which means you have little or no paperwork. You can track your claims online and even receive e-mail alerts when a claim has been processed. If you need a claim form, visit www.metlife.com/mybenefits or call 1 800 942-0854.
When can I enroll? You can enroll:
- During open enrollment
- During a new hire eligibility period
- and during a qualifying life event
What if my question is not here or I need more help? If your question is not listed here or if you need additional information, you may submit your questions to a Customer Response Representative by clicking here.