Nationwide Online Banking Login: How To Access Your Account

If you have Nationwide Online Banking account and want to know how to find and use your Nationwide Online Banking Login then you are welcome to this article.

In this article you will learn everything necessary about Nationwide Internet Banking you need to know including all the ways to get access to your account.

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About Nationwide

Nationwide isn’t a bank: They’re a building society, or mutual, owned by their members. That’s anyone who banks, saves or has a mortgage with them. They’re run for their benefit and to help the communities around them. They’re not run for shareholders in the same way that banks are.

Nationwide Online Banking Login Steps

How to log in to online banking: You can log in to the Internet Bank online, or using the Nationwide Banking app.

  1. Go to the Internet Bank log in page.
  2. Enter your customer number.
  3. Enter your date of birth.
  4. Choose Continue.

You’ll then get the option to log in using:

  • your passnumber and a code sent to you by text, or
  • your debit card and card reader.

Log in to the Internet Bank

Nationwide Online Banking Login Steps With Banking App

To log in to the Banking app:

Using fingerprint recognition

  1. Open the Nationwide Banking app on your mobile device.
  2. Use your fingerprint to log in.

Using facial recognition

  1. Open the Nationwide Banking app on your mobile device.
  2. Use the camera on your mobile device to verify your face to log in.

Without fingerprint recognition or Facial recognition

  1. Open the Nationwide Banking app on your mobile device.
  2. Enter the specific digits asked for from your passnumber.

Nationwide Online Banking Login Codes By Text Message

For your security, they use one-time codes that we text to your mobile. They send them when you register for online banking and each time you log in, unless you log in using a card reader.


  • Are 6 digits long – 3 numbers and 3 letters.
  • Can only be used once.
  • Expire after 10 minutes.

Text messages in the UK are free:

  • Some network providers might charge for receiving abroad. Please check with your network provider.
  • Unfortunately, we can’t send codes to landline or international mobile numbers.

How To Reset Your Forgotten Online Banking Details

Here is how to find or reset your online banking log in details.

Find your customer number

You can find your customer number:

To find your customer number in the Banking app

  1. Open the Banking app.
  2. Log in using your 6-digit passnumber, fingerprint recognition or facial recognition.
  3. Choose the icon that appears in the top right of the Banking app.
  4. Choose Details & Settings.
  5. Choose Your details.
  6. Your customer number will appear at the top of the Banking app screen.

How To Contact Nationwide Online Banking

If you have a question and would like to get in touch with them, they’re happy to help you find the answers you need. Calls to 0800 or 0500 numbers are usually free of charge from a UK BT landline and mobile phones. Calls from other providers may vary, and could cost up to 40p per minute.

Calls to a 0345 number are charged at a local rate. Calls from a mobile will be free of charge if you’re using your inclusive minutes.

The actual cost you are charged will depend on your phone provider. If you are concerned, please contact them to get information about the cost of the call.


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