If you are currently unemployed through no fault of your own, you may be eligible for New Jersey unemployment insurance benefits. As a person claiming benefits, you have both rights and responsibilities. The New Jersey Unemployment Login portal allows claimant to manage their benefits online, apply for unemployment benefits and file for weekly benefits online, review claim status in detail and manage your own profile, access help screens and navigation aids to assist you in using the system.
Read our downloadable guide carefully and completely. It contains important information that should answer most of your questions about Unemployment Insurance benefits. Keep in mind, though, that like this website, it only gives general information. It is not the law. It is not a regulation. It is not legal advice.
Information You’ll Need to Apply for New Jersey Unemployment Insurance benefits
To save time, get the following information ready before you start your application.
Do you want to apply online? In order to apply online for Unemployment Insurance benefits, you must have:
- Worked only in New Jersey in the last 18 months, or
- Worked in New Jersey and any other state(s) in the last 18 months, or
- Worked for the federal government and in New Jersey in the last 18 months, or
- Served in the military in the last 18 months and be physically present in New Jersey.
If you were a maritime employee in the last 18 months or you live outside of the United States, you must apply by phone.
Ready to start? Gather the following information:
- Social Security Number
- Alien Registration Number (if you are not a US citizen).
- Your NJ driver’s license or NJ non-driver identification number
- Pension information (if you are receiving any pension or 401k)
- Amount and duration of any separation pay you may be receiving
- Recall date (if you expect to be recalled to your job)
- Union hiring hall information, including local number and address (if you get work through a union)
- Military Form DD-214 (if you were in the military in the last 18 months)
- Form SF-8 or SF-50 (if you were a federal employee)
- Your bank account number and routing number (if you plan to get your benefits through direct deposit)
Important: If you applied for Pandemic Unemployment Assistance after December 27, 2020, you had to submit documentation demonstrating that you were working or about to commence employment/self-employment before the pandemic, such as a paystub, W-2, or 1099. You would have received an email requesting this information after you applied.
Next, get ready the following information about your employer(s):
For each employer that you worked for in the last 18 months, provide the following:
- Complete name and address of employer
- Employer’s telephone number
- Your occupation with that employer
- Beginning and ending dates of employment
- Reason for separation
How To Create an Online Account
To apply online for Unemployment Insurance benefits, you’ll need to create an account in New Jersey Unemployment Insurance benefits online system. The steps below explain the process.
Step 1: Tell them your email address: Go to the Create an Account page of New Jersey Unemployment Insurance benefits online system and enter your email address. Your email address must not contain more than 35 characters. Make sure you use an email address that you check regularly. They’ll use it to send you important information about your claim.
Step 2: Check your email: After you hit “SEND,” they’ll send you a link to verify your email address. This link is only active for 60 minutes. The email will be sent from ui‐[email protected]. You may want to add that email address to your “safe senders” list to make sure it doesn’t get flagged as junk email.
Step 3: Click the account verification link: Click the link in the email they send to complete the initial registration process. Remember, the link will expire after 60 minutes. If you do not complete the registration process within 60 minutes, you will need to re‐enter your email address and have a new link sent.
Step 4: Complete your account registration: After you click the link, you’ll be taken to a page where you’ll have to enter your personal information.
You may encounter page errors if you let your browser autofill the text fields. Please enter all the information manually.
- first and last name
- date of birth (formatted as MM/DD/YYYY, e.g. 04/07/1978)
- Social Security number (without dashes)
- phone number (numerals only)
- email address (the same one you used to register)
You’ll also need to create a password. Be sure to remember it and do not share it with anyone. Your password must contain at least the following:
- eight characters
- one number
- one uppercase letter
- one lowercase letter
- one of these special characters: ! @ # $ % &
New Jersey Unemployment Login Steps
The New Jersey Unemployment Login portal is available 24 hours a day, seven days a week. You need a New Jersey Unemployment Claimant User ID and password to use Unemployment Benefits Services online.
Your online account allows you to submit an application for Unemployment Insurance benefits and certify to receive weekly benefits. You can also view your claim status and account balance, make changes to your direct deposit account, update your address and phone number, and get form 1099-G so you can file your taxes.
If you already have a User ID for New Jersey Unemployment Claimant account, follow the steps below to log on with that User ID and password.
- To access your account kindly go to https://www.myunemployment.nj.gov/ and click on “Existing users log in here“.
- On the next page enter your New Jersey Unemployment Login details
Once you’re registered, and logged in, you can:
All claims have a start date of the Sunday of the week in which the worker files the unemployment application. As long as you file by Saturday at midnight, you will receive credit back to the previous Sunday. If your last day of work is a Friday or Saturday, and you worked the full week, please wait to file until after Sunday. Otherwise, you may inadvertently file for a week when you actually worked.
What if I forget my PIN to certify for weekly benefits? You can request a new PIN using New Jersey Claim Status application. You will need to have your Claimant Identification No. (Claimant ID) available. Your Claimant ID can be found on notices you have already received from the Division, including “Unemployment Insurance Instructions & Appointment Notice” or “Unemployment Insurance Appointment Notice
From the main Claim Status page, provide the required personal information and click “Enter.” You will see your claim status displayed. Below “What does my UI claim status mean?” select the option labeled “How can I reset my PIN?” Enter your 9-digit Claimant Identification No. (Claimant ID) in the box. Enter a new 4-digit pin where instructed. NOTE: Please be sure to record your PIN and keep it safe. Click “Submit.”
You will see a confirmation message that we have received your request to reset your PIN, but you can not use your new PIN until you receive an email confirmation from [email protected]. If you submit your request after 7pm, please check your email after 11am the next morning. To avoid delays, please do not submit multiple requests until after you have allowed enough time to receive your email confirmation.
What if I forget my username or password?: Your username is the email address you used to file your claim. If you forgot your password, use the “Forgot Password?” option on the sign-in page. Instructions on how to reset your password will be sent to the email address they have on file. Keep in mind, you will be asked to answer your security questions exactly how you entered them when creating your account. This means you have to use exact spelling, dashes, and spaces.
If that doesn’t help you, or if you forgot the answers to your security questions, submit a message through our new online form. Fill in first page of the form, and click “Next.” Select “Trouble Creating an Account (Password Reset)” to submit a request to reset your password. After we review your request, they will email instructions so you can reset your password and/or security questions.
New Jersey Unemployment Contact Information
Here’s how to reach New Jersey Division of Unemployment Insurance if you have questions about Unemployment Insurance, or need help with an application or claim.
1: To certify for (claim) benefits: The local phone numbers below all go to the same place. Local phone numbers are offered as a courtesy for callers who are charged more for long-distance calls.
If you are in a phone queue, you will not move ahead by trying one of the other phone numbers.
If you hang up to call a different number, you will lose your place and move to the end of the line.
East Orange 973-680-3518
Jersey City 201-217-4602
New Brunswick 732-937-4525
Perth Amboy 732-937-4525
Toms River 732-286-6460
2: To reach a Reemployment Call Center (RCC) by phone to file a new claim
North New Jersey: 201-601-4100
Central New Jersey: 732-761-2020
South New Jersey: 856-507-2340
Out-of-state claims: 888-795-6672 (you must call from a phone with an out-of-state area code)
New Jersey Relay: 7-1-1
3: To Send Mail:
Division of Unemployment Insurance, Customer Service Office
New Jersey Department of Labor
PO Box 058
Trenton, NJ 08625-0058