Roadrunner Financial Login: How To Make A Payment On Your Loan

The Roadrunner Financial Login portal also called the Roadrunner Financial payment portal is an online portal that allows you to access and manage your Roadrunner Financial account online. It is even easier way to manage your loan, set up autopay, edit your profile, and much more.

To gain access to your account, Roadrunner Financial account holders may either register or enter login information from an existing account registered on the login portal. However, if you are looking for instructions on how to register or login to manage your loan or make a payment online with the Roadrunner Financial Account Manager, this post got you covered.

How To Register For Online Access To Your Roadrunner Financial Account

If you are already Roadrunner Financial customer and wan to use the Roadrunner Financial eServices / Online Services then you need to create a new account to access the portal. Follow the simple steps below to register for login credentials.

  1. Go to https://portal.octane.co/register
  2. Enter your Loan ID, Email address of record, and Last 4 of SSN and click ‘Verify Information’
  3. Create your own username and click ‘Create Account’
  4. A temporary password will be emailed to the email address listed
  5. Enter the temporary password
  6. Set your permanent password
  7. Complete sign up

Roadrunner Financial Login Steps

To Get the Roadrunner Financial online features, you must have to log in and these will make your online activities easier. The Roadrunner Financial Login procedure of this portal is not only simple to understand but also easy to implement too. You will just need to have your Roadrunner Financial login credentials which you must have after creating your online account.

Roadrunner Financial Login: How To Make A Payment On Your Loan

Step 1: Go to the Roadrunner Financial Login page: https://portal.octane.co/login

Step 2: Upon reaching the Roadrunner Financial login page, provide your Username or Email Address followed by your password in the blank spaces below and then press “LOG IN”. If the particulars entered are correct you will also be taken to your account dashboard.

Once logged in, you can easily view account information, view statements, make your Roadrunner Financial Loan Payment and manage your finance account online, at your convenience.

How To Reset Your Password

  1. For the new portal:
  2. Go to https://portal.octane.co/login
  3. Click on Forgot Password
  4. Enter the email address associated with your account. A verification code will be sent to your email address on record
  5. Upon receipt of the verification code, return to the portal login screen. If you do not receive your password please check your spam or junk folders. If a reset email is still not showing, that means your email does not match the one we have on file. Please call or email us to remedy this problem
  6. Enter in the verification code and set your new password

For the old portal

  1. Reset your password here
  2. Enter the email address you provided at the time of loan origination to request a reset. A temporary password will immediately be sent to your email address on record.
  3. Upon receipt of the temporary password return to the portal login screen. If you do not receive your password please check your spam or junk folders. If a reset email is still not showing, that means your email does not match the one we have on file. Please call or email them to remedy this problem.
  4. Once you are successfully logged in, please remember to change your password to something more permanent.

If you have any questions, please contact Roadrunner Financial at (833) 288-1367 during operating hours of 8am-7pm M-Th, 8am-5pm Fri, 8am-12pm Sat CST, or email them at [email protected]

How To Make Your Roadrunner Financial Payment

By default billing statements are sent by electronic mail  to the email address in their records. Monthly billing statements are sent approximately twenty days prior to your scheduled due date.

1: Online Portal: Once you are logged in, click on ‘Make a Payment’ on the left side of the screen. Click on ‘Credit/Debit Card Payment’ or ‘Bank Account Payment’ (Blue Buttons) depending on which payment method you will be using. Enter the payment amount or click the black arrow to the right of the box for the minimum payment amount due

Click on ‘Payment Profile’ then select the profile you want to use and then finally click ‘Process Payment’ on the top right hand side of the screen.

2: By Auto-Pay: Complete this Auto-Pay Enrollment Form 

3: By Phone: Make a payment 24/7 by calling (833) 288-1367 and using the automated system; or speak with a representative during operating hours of 8am to 5pm CST Monday through Friday

4: By Mail: Pay with check or money order by printing your account number on the front of the document and mailing it to the Roadrunner address listed below:

Roadrunner Account Services
PO Box 6506
Carol Stream, IL 60197

Roadrunner Financial Contact Information

Customer support:
For new loan applicants:
(646) 363-6963 [email protected]
Mon – Sat: 9AM – 10PM EST
Sun: 12PM – 8PM EST

Payment support:
For questions about your loan:
(833) 288-1367 [email protected]
Mon – Fri: 9AM – 6PM EST

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