Already a card holder? Use the RushCard login page to access your account, make a payment, or contact customer service at the Account.RushCard.com website.
Credit cards with Rush are prepaid Visa partners that are serviced by MetaBank and operate with a license from Visa USA.
RushCard Login Process
Go to https://account.rushcard.com/Login.aspx and enter your RushCard login ID and password to make a payment or view other features of your member benefits.
Retrieve your lost or forgotten password from the tool found below in our resource section or call 1-866-787-4227 to speak with a customer service agent who can assist.
All other inquires can be directed to the financial correspondence office in Cincinnati, Ohio from Monday to Friday.
Some first time users with a RushCard login will be prompted to register their computer and the IP address of the visitor will be stored and remembered for security purposes.
Receiving overages and account alerts to your mobile phone can be setup for notices regarding your login and transactions as they occur. Cash loading your balance is available at all Walmart locations in the United States except in Vermont.
Money on your card is not available for use until after you set up a PIN from the website. You can do this by calling or logging in for the first time.
Electronic statements by the month are downloaded from inside your account and you must have a web browser that is capable of running 128 bit or higher encryption. Google Chrome is recommended for this.
Software that opens a PDF file will be needed to view the statements or other electronic documents about your RushCard prepaid visa.
Once you complete registration of your account, be advised to turn off paper statements and mailings for faster service in bill payments on the credit card.
There is no app for your RushCard login that can be used. Instead go to the mobile friendly version of RushCard.com and use it for access, pull tax information, or find ATM locations near you.
How to Activate a RushCard
The RushCard, created by hip hop mogul Russell Simmons, offers an alternative to traditional banking by combining a prepaid card with direct deposit, check-writing capabilities and money management tools. Before you can use your new RushCard to make purchases, you must activate it either over the phone or online. The exact process varies depending on the type of RushCard you own. The RushCard Live is similar to a RushCard, but comes from Green Dot Bank, not MetaBank. The RushCard Live also has a higher daily cash load limit of $2,500, compared to $1,000 with the regular RushCard.
Step 1: Call the activation line at 1-800-207-4109. The voice activated system walks you through the activation process. You’ll need to provide your Social Security number and last four digits of your card.
Step 2: Set up your secure Personal Identification Number. The voice activated system will also help you create a PIN number for your card that you’ll need to make purchases and access your funds.
Step 3: Sign up for an online RushCard account. The online account gives you access to instant account information such as your current balance, statements and recent card activity. You also can use the RushCard budgeting tools, send checks to anyone online and pay your bills with the card. You’ll need your RushCard number and the Card Verification Value number to register. You’ll also create a login ID and password, as well as answer security questions. Once you activate the card and set up an online account, RushCard sends you electronic statements at no additional cost. Paper statements cost $1 as of publication.
Step 1: Visit www.rushcardlive.com to activate your RushCard Live card online. For a card you bought online and received in the mail, you’ll need to enter your card number, expiration date, security code and last four digits of your Social Security number.
Step 2: If you bought your card in a store, you can also activate it online. After visiting the website, enter the card number, security code, contact information, Social Security number and date of birth. The federal government requires the additional information on cards bought in a store to prevent terrorist funding.
Step 3: Create a four-digit PIN number. You can choose your own PIN number or have the website system pick one for you. Enter the security code shown on the screen, confirm your activation and your card is ready for you to use.
Things You’ll Need
- Social Security number
How To Contact Rushcard Customer Service
Existing Customers: Log into your RushCard Mobile App or log into your online account and click ‘Help’ in the main menu. Prospective Customers: Visit them here and click ‘Help’ at the bottom of the page.