SunTrust Online Banking Login: How To Access Your Account

SunTrust Bank offers internet banking services which enable customers to manage their bank accounts from anywhere provided they are connected to the internet. Customers can login into their accounts anytime using their computers or mobile phones. If you need clarifications on how to access SunTrust Online Banking Login page, reset your password and sign up for SunTrust Online Banking, this guide will help you just continue reading.

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About SunTrust Banks

SunTrust Banks was an American bank holding company with SunTrust Bank as its largest subsidiary and assets of US$199 billion as of March 31, 2018. The bank’s most direct corporate parent was established in 1891 in Atlanta, where it was headquartered.

As of September 2016, SunTrust Bank operated 1,400 bank branches and 2,160 ATMs across 11 southeastern states and Washington, D.C. The bank’s primary businesses included deposits, lending, credit cards, and trust and investment services. Through its various subsidiaries, the company provided corporate and investment banking, capital market services, mortgage banking, and wealth management — with nearly 24,000 employees. In 2013, it was ordered to pay $1.5 billion “to resolve claims of shoddy mortgage lending, servicing and foreclosure practices,” and it reached a preliminary $968 Million settlement with the US government in 2014.

In February 2019, SunTrust Banks announced its pending purchase by BB&T for $28 billion in an all-stock deal, creating the sixth largest U.S. lender, being the biggest bank deal since the 2007-2008 financial crisis. On December 6, 2019, the merger between BB&T and SunTrust closed, forming Truist Financial Corporation. The two banks continue to operate separately, while merging their operating systems.

SunTrust Online Banking Login Steps

SunTrust Bank has an easy to use platform that enables customers to conveniently login into their online accounts. Just like other online accounts, you will need your login details. Following these simple steps to login into your SunTrust Bank online account:

  • Open https://www.suntrust.com/ in your web browser
  • Click “sign on”
  • Enter your user ID and password as you can see in the image below.
SunTrust Online Banking Login

If the username and password are correct, you will be directed to your account

How To Retrieve a Forgotten Username or Password

If you can’t access your online account because you have forgotten your password, you can reset it to regain access. You will need your user ID to reset the password. Follow these steps to reset your password:

  • Step 1-Click “forgot user ID/password?”
  • Step 2-Choose whether you want to reset your password, user ID or user ID and password
  • Step 3-Enter your user ID and password and click “reset password”

How To Contact Suntrust Online Banking Customer Service

By Phone

Customer Service
800.786.8787 (800.SUNTRUST)

Online Banking, PC Banking, Bill Pay, and Mobile Banking
800.382.3232

TDD (Telephone Device for the Deaf)
800.854.8965

Report Checking Account Fraud
800.447.8994

Lost or Stolen Card
800.786.8787

International Toll Free
800.ST.TRAVEL (800.7887.2835)

Loss Mitigation, Bankruptcy Filings, Real-Estate Owned (REO) and Short Sale Inquiries
800.443.1032

Credit Bureau Disputes
877.596.5407

By Mail

Write them
Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):

SunTrust Bank
P.O. Box 85024
Richmond, VA 23285-5024

Bank by Mail
You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):

SunTrust Bank, Special Handling
VA-RIC-9292
P.O. Box 27572
Richmond, VA 23261-7572

Final Words On SunTrust Online Banking Login

That is all about the SunTrust Online Banking Login:. I hope you like this article, and it’s helped you a lot, but if you are facing any issue related to this SunTrust Online Banking Login: then feel free to leave a comment I like helping everyone. Thanks!

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