How to check Tata AIA Life Insurance Policy Status

Tata AIA Life Insurance provides various types of life insurance like term plans and child plans to meet financial requirements on the sudden death of the main earning member of the family. After buying a suitable policy for yourself, it is important to check Tata AIA life insurance policy status to know details like due date for premium, bonus, etc.

How to check Tata AIA Life Insurance Policy Status Online

Policyholders can online check the status of their policy by following the below mentioned steps below:

A. New User

On purchasing the plan, you need to register on the portal by creating an account.

  1. Visit the official website of Tata AIA life insurance @ Click on ‘Login’ icon on right corner of the page.

2. Select ‘Customer’ from the drop-down menu.

3. On the next page, click ‘New User’.

4. Enter your policy number and captcha and click on ‘Continue’.

5. After this, the dashboard will open where you can check the policy status of all your policies.

B. Registered User
  1. Visit the official website of Tata AIA life insurance @ Click on the ‘Login’ icon.

2. Select ‘Customer’ from the drop-down menu.

3. Enter your User ID and password and click on ‘Submit’.

4. Once you are logged in, you can check the renewal premium due date, bonus status and other details.

Other Modes to Check Policy Status

Customer Care

You can know the status of your policy by contacting the customer care department either through their helpline number email ID given below:

Email ID[email protected]

Helpline number: 1-860-266-9966

SMS service

SMS: POL <space> 10 digit policy number to 5676799

How to Check Tata AIA Life Insurance Policy Status Offline

Policyholders can know the status of their policy by visiting one of the branch offices. Customers need to quote their policy number and the executive at the branch will guide you accordingly.


Advantages of Checking Policy Status

Following are the benefits of checking your policy status:

  • You can track premium renewal due date to ensure you pay the premium on time
  • Customers don’t have to contact the customer care department and can easily get the details related to their policy on the website
  • Can get updated about the bonuses and benefits offered by the insurer


Q1. How can I contact their customer care centre?

In case of any query related to their plans and policies, policyholders can contact the customer care on helpline number 1-860-266-9966.

Q2. What happens to my policy if I don’t pay my premium?

It is important to pay premium for your life insurance policy on time to ensure continuous coverage. Typically, insurance company provides you a grace period of 30 days to pay your premium. In case you are not able to pay the premium during this period, your policy will lapse and you will lose the coverage.

Q3. What are the benefits of registering on their customer portal?

By linking the policy with the online account, policyholders will be able to enjoy the following services:

  • Policy revival
  • Pay premium online
  • Generate premium certificate
  • Make changes in the policy
  • Easy access to policy-related details

Q4. Can I cancel my policy after paying my premium?

Tata AIA provides free-look period of 15 days where the policyholder can review the terms and conditions of the plan and return the same if not found suitable. Policyholders need to request the cancellation of their policy and the premium paid will be refunded.

Q5. From where can I get the premium certificate?

You can download the premium certificate, showing the premium paid towards your life insurance policy, from the customer portal. Login to your account and download the premium certificate by going to ‘My account’ section.

Q6. If I have multiple policies, how can I link them under one account?

In case you have more than one life insurance policy, all of them will be automatically linked to your user ID. In case it doesn’t happen, you can do it by logging in to your account and clicking on enroll policies.

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