Tax Free Childcare Login: How To Access Your Childcare Account

Tax-Free Childcare allows eligible working families to claim 20% of their childcare costs, up to £2,000 per child per year (or £4,000 for a child with a disability), from the UK Government. If you already have a Tax Free Childcare account you can sign in to the Tax Free Childcare Login portal using your existing login details. However, if you don’t have account you would have to Sign up to Tax-Free Childcare if you’re a childcare provider.

Features Of Tax Free Childcare Login Portal

If you’ve registered for Tax-Free Childcare, sign in to:

  • Pay money into your account.
  • Pay your childcare provider.
  • Apply for a new child.

You’ll need the Government Gateway user ID and password you used when you applied for Tax-Free Childcare.

How Sign up to Tax-Free Childcare if You’re a Childcare Provider

Find out how to sign up to Tax-Free Childcare and get a childcare provider account to receive payments from parents using the scheme.

Who can sign up:

If you’re an approved or registered childcare provider, you can sign up to get a childcare provider account. This allows you to set up your bank account details and receive payments from parents who use Tax-Free Childcare.

What you’ll need:

To sign up you should be the main contact for your business. You’ll be able to set up a ‘delegate’ to manage your account for you during the process.

You’ll need your:

  • 11-digit user ID from your invitation letter – if you did not get one or have lost it, contact the helpline
  • Bank account details
  • Your business postcode (the one registered with your regulator, for example Ofsted)

To sign up, go to the Tax-Free Childcare sign up page. You can sign up online in around 10 minutes. After signing up, You’ll get a childcare provider account which you can use to keep your details up to date, allowing parents who use Tax-Free Childcare to pay you.

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Tax Free Childcare Login Steps

Sign in and use your childcare provider account if you’ve signed up to receive Tax-Free Childcare payments from parents. If you’re a childcare provider and have already signed up to Tax-Free Childcare, you can sign in and use your account. You’ll need your 11-digit user ID and password.

Tax Free Childcare Login Steps
  • Go to the Tax Free Childcare Login page.
  • Enter your Tax Free Childcare user ID. This could be up to 12 characters.
  • Enter your Password
  • Click or tap on the “Continue” button.

in any case that you don’t remember your Tax Free Childcare Login details use the “Forgotten your user ID? or Forgotten your password?” and be sure to enter the required data to retrieve your account.

Receiving Payments from Parents

Parents can find your details through their childcare account by searching for either your:

  • Name
  • Address
  • Postcode
  • Regulator reference

If your details are held securely by your regulator, parents will need to search for you using both your regulator reference and postcode.

Once the parent makes a payment to you from their childcare account, it will take at least 3 working days to appear in your bank account.

Matching Payments to a Child

On your bank statement, each payment will include a unique child reference made up of:

  • 4 letters – the first initial and the first 3 letters of the surname of the child
  • 5 numbers, followed by ‘TFC’

For example, ‘AJON12345TFC’.

You’ll need to get this reference from the parent before they pay you.

Refunding payments

If you need to refund a payment back to a parent, you must pay the money:

  • From the bank account that received the original payment
  • Back to the childcare account that the original payment came from

You must also include the parent’s unique 13-digit childcare account number beginning with ‘1100’. If you can’t get this information from the parent, contact the Childcare Service helpline.

Managing Your Childcare Provider Account

1: Keeping your details up to date: You should keep your bank account details up to date in your childcare provider account, as this is where all payments from parents will go.

If you want to change your address, email address or main contact on your account, you must tell your regulator. Once the changes have been made, your childcare account will update automatically with the new details.

2: Letting someone else manage your account: When you’re signed into your childcare provider account you can set up a ‘delegate’ – someone else who has access to your account so that they can manage it for you. To give this person access, you’ll need their:

  • Name
  • Address
  • Email address

Childcare Service Helpline

This helpline may ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. If you do not already have a personal tax account, you can set one up.

Call HMRC if you need help:

  • Applying for Tax-Free Childcare
  • With 30 hours free childcare
  • Using your childcare account

0300 123 4097

0300 123 9232

Opening times:

Their phone line opening hours are:

Monday to Friday: 8am to 6pm

Closed on Saturdays, Sundays and Bank Holidays.

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