Upstart Loan Login: How To Access Your Personal Loan Account

Upstart is an AI lending platform that partners with banks and credit unions to provide consumer loans using non-traditional variables, such as education and employment, to predict creditworthiness. This article contains general information to help you log in to the Upstart loan Login portal from your device in order to make your Upstart personal payments.

It is very simple to login to Upstart web portal. But for the first time, you may find some problems logging to the Upstart Login portal, if you are not well known about the Upstart Login requirements and also the login steps. However, stay us us till the end of this post to learn everything you need to know.

Why Should You Access The Upstart Login Portal?

Having access to the online Portal will enable you to view your current obligations, when payment is due and other details about my loan. Another amazing feature is that it will allow you to update/add automatic payments as well as to turn off recurring payments.

If your account is past due, the Upstart dashboard will now reflect specific actions needed for the current pay cycle along with the obligation needed for the upcoming payment cycle, instead of displaying the number of days past due at the top. Dates and action will be specified dependent on the status of your account, current or past due.

Also, You’ll notice the dashboard now shows a large number, which is meant to show the account’s current obligations. In addition, it includes instructions or clarifications of how payments apply.

Upstart Loan Login Steps

The first and foremost thing you need to know about logging in is that you need to have correct logging details. Also, the essential requirement of logging in is that you must be the enrolling participant. If you fulfill these criteria and even if you have the online details, then it is going to be very easy for you to log in. follow the steps that are  below to go through the simple process of logging in:

Upstart loan Login Steps

Step 1: Go to the Upstart login page:

Step 2: Upon reaching the online portal, enter your username and password and click login. And now, you are good to go. Wasn’t it straightforward?

How To Make Your Upstart Personal Loans Payment

There are different payment preferences you may choose from for repayments on your loan: recurring payments, manual payments, check payments (billpay), and bi-monthly payments. 

Recurring payments via ACH is a popular payment method as it allows you to set it and forget it!  If your account is already set up for recurring payments, you will be able to see all upcoming payments on your dashboard under scheduled payments. 

You can update your recurring payment preferences or turn them on/off by clicking on “Manage recurring payments.”  Make sure to save your changes. Please allow at least 3 business days for changes to take effect. Cancelling or turning off recurring payments within 3 business days of an upcoming recurring payment may not cancel that payment and will not change any previously scheduled one-time payments.

You also have the option to make one-time payments by logging onto your online dashboard and clicking the “Make a Payment” button or by sending payments via check. If you would like to pay by check, the mailing address can be found by logging in to your dashboard at Payments via check should include your account number on the memo field and be mailed to the mailing address found in your Dashboard. Your payment date will reflect the date your check is received, not the date it was sent.

Bill pay feature set up requires payment address information, which can be found on your dashboard under “Pay by Check” tab. Please note that when you submit a payment via bill pay, a check is physically mailed. Please allow 7-10 business days for check processing, when using standard postage, and 1-3 business days for check processing, when using overnight postage.

Your payment date will reflect the date your check is received, not the date it was sent.

Bi-monthly payments allows you to set up 2 automatic payments to debit per month on 2 specific dates of each month. (For example, bi-monthly payments can be set up to debit on the 1st and the 15th of every month.) This allows you to split your monthly obligations into 2 smaller payments. To review bi-monthly eligibility, please see here.

How To Contact Upstart Customer Service

If you have additional questions, concerns, or feedback about the accessibility of your account or having issues maing payments, you should contact Upstart at:

[email protected]

1-855- 438-8778 on Monday to Friday: 6 AM – 5 PM PST, Saturday and Sunday: 6 AM – 5 PM PST.Mail: Upstart Network, Inc., P.O. Box 1503, San Carlos, CA 94070.


  1. Carolyn Allen says:


    What is my payoff amount and your mailing address to submit my payment to?
    Carolyn Allen

  2. Hi Carolyn Allen,
    We are not affiliated with Upstart. However, payment instructions will be provided after your loan originates. Payments can be made through either recurring ACH, manual ACH, or check. You may want to contact Upstart Customer Service at;
    650-204-1000 (local) or
    1-855-438-8778 (toll-free)
    6:00 AM PST to 5:00 PM PST
    Monday through Sunday

  3. forgot username and password

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